Archer C6 V4 Not Connecting to any DOH provider after the new firmware update

Archer C6 V4 Not Connecting to any DOH provider after the new firmware update

Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
2024-04-17 16:12:42 - last edited 2024-04-18 05:55:09
Model: Archer C6  
Hardware Version: V4
Firmware Version: 1.13.5 Build 240222 Rel.50991n(5553)

Hi i just updated my archer C6 V4 to the latest firmware (official not beta) today and since then it is not connecting to any(tried all 3 providers) DOH provider in DNS over HTTPS settings,its just stuck at connecting,I have already reset the router twice and tried again and again but it seems like its a bug with the latest firmware,Please help to fix this issue thanks, below is the screenshot for your reference

 

 

 

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#1
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2 Accepted Solutions
Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update-Solution
2024-04-17 23:10:49 - last edited 2024-04-18 05:55:09

  @MysticMac 

 

The C6 V4 and its other siblings will get a "L2TP over IPSec VPN Server" in firmware version 1.13.7 and later.

 

There is already a beta version of firmware 1.13.7 out for testing.

https://community.tp-link.com/en/home/forum/topic/655740

 

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#6
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update-Solution
2024-04-18 05:56:53 - last edited 2024-04-19 07:36:56

  @MysticMac 

 

Hi, you may  follow this thread and try to download the firmware link, which should fix the issue:

Archer C6v4_1.13.7_20240206 (Beta version)

 

Notes:

1. Please be sure you have read the TP-Link Beta Software Agreement before proceeding.
2. How to Upgrade the firmware version of TP-Link Wireless Router

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#8
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
2024-04-17 19:11:50 - last edited 2024-04-18 04:10:27

  @MysticMac

 

This already has been reported by another user - thanks for the screenshots.

Did you receive this FW release by a FW auto-update feature ?

By reset did you mean factory reset to default settings or just restarting the router ?

Probably it's best the site admins to address this.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
2024-04-17 19:22:07

  @MysticMac same issue, also I can't use OpenWrt or something like that, the official firmware has not have good options like adblock of vpn support. it's not good 

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#3
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
2024-04-17 21:17:12

  @terziyski hi thanks for reverting,i didn't notice anyone posting about this for c6 maybe i missed, yes i did recieve the update via auto update and i did reset my router to factory settings twice , hopefully there will be a solution for this as DOH is minimum I want atleast 

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#4
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
2024-04-17 21:18:19

  @rajarshikhatua yes i don't see a vpn option as well considering how the router is priced 

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#5
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update-Solution
2024-04-17 23:10:49 - last edited 2024-04-18 05:55:09

  @MysticMac 

 

The C6 V4 and its other siblings will get a "L2TP over IPSec VPN Server" in firmware version 1.13.7 and later.

 

There is already a beta version of firmware 1.13.7 out for testing.

https://community.tp-link.com/en/home/forum/topic/655740

 

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#6
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
2024-04-18 05:03:20

  @woozle it's now working fine with the beta, the watermark is all over the place-but manageable I think

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#7
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update-Solution
2024-04-18 05:56:53 - last edited 2024-04-19 07:36:56

  @MysticMac 

 

Hi, you may  follow this thread and try to download the firmware link, which should fix the issue:

Archer C6v4_1.13.7_20240206 (Beta version)

 

Notes:

1. Please be sure you have read the TP-Link Beta Software Agreement before proceeding.
2. How to Upgrade the firmware version of TP-Link Wireless Router

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#8
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
2024-04-18 20:23:53

  @woozle hi thanks for the info on the upcoming beta version which includes vpn,much appreciated 

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#9
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
2024-04-18 20:27:55

  @Marvin_S thanks for the information, before i proceed i would like to clear something's once i download the beta version can i update to the official version in future via auto update or i have to revert manually? Also i have 2 Archer C6 V4 both are connected via easymesh ethernet backhaul, should i update them both to beta version you suggested? Once i am done with updating to beta should i reset them both and re-setup them both?

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#10
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Re:Archer C6 V4 Not Connecting to any DOH provider after the new firmware update
2024-04-19 07:35:10

  @MysticMac 

 

Hi, usually, if your TP-Link router supports Cloud service, you do not have to manually download and install the firmware. You can simply click the Upgrade icon and the router itself will complete the whole process automatically. 

As DoH settings function on your main router, it is suggested to update the main router. So there should be no need to reset and reconfigure.

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#11
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