Problems with latency, streaming, notifications, and camera obstruction
Hi,
Firstly sorry for my bad English, I posted in French but I don't think there's anyone to reply.
I recently purchased two VIGI C540v2 cameras because they are POE powered and I'm having problems that make me regret my purchase.
On first start-up, both cameras constantly detect an obstruction and send me a notification every 20 seconds. The minimum detection makes no difference.
I then decided to restart the cameras and this time there was a total absence of notification on the phone. Of course, I checked the notification settings and the absence mode, and everything was fine. The camera detects a movement, a human, a car, records but the application gives no notification. The obstruction problem is still present and the camera records continuously.
When I want to watch the live stream I keep getting unstable network messages, I must point out that I have a 1 gb/s fiber optic connection. Closing then opening the application solves the problem, but it's restrictive.
Navigation in the application is very slow, there's clearly a lack of optimization, and some settings don't seem to be recognized.
Today I don't know what to do and I'm thinking of returning both cameras. I wanted the Tapo range because the app is great and everything works perfectly, but it doesn't offer a POE camera.
I find that for a professional range, VIGI is not functional.
At the moment, I feel like I'm in a beta test. Tapo is more advanced