Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Hi all,
Recently, one of my three Tapo C500 cameras received an OTA update to firmware version 1.3.1.
Since then, the ONVIF PTZ functionality has stopped working on my NVR.
The other two cameras, which did not receive this update, are working fine on firmware version 1.1.4.
Could you please look into restoring this functionality, or let me know if a fix is on the way?
I look forward to your response and thank you in advance for your help!
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Hi,
Your camera has updated to the new firmware, which is 1.3.1 version but different from the official one. You can check if it solves the reported issue.
Best Regards
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Same here, i sent my mac address
thank you
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@Solla-topee I sent message to you with my C500 mac address. Could you release the update for me? The PTZ is extremely important for me. Thanks.
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