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No internet access

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No internet access

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No internet access
No internet access
2025-07-10 16:26:19 - last edited 2025-07-31 01:26:40
Tags: #Network Connectivity #Installation
Model: Archer VR300  
Hardware Version: V2
Firmware Version: 1.6.0 0.8.0 v00a2.0 Build 240913 Rel.41017n

My dsl router wireless shows no internet access on my laptop and on my iphone it takes time to go online. This happens with the 2.4ghz and the 5ghz networks.

The thing is when I'm connected to my wifi extender I have internent access and everything is smooth.

I tried resetting the router adn I contacted my ISP and still I cant seem to figure out where the problem is.

It used to work when I first got the router, but maybe something is wrong because Im constantly connected to the extender.

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#1
1 Accepted Solution
Re:No internet access-Solution
2025-07-11 09:26:25 - last edited 2025-07-31 01:26:40

Hello@Aharris ,

Thank you for contacting our community.

 

Did you test the wired connection? When the problem occurs, what is the LED status? Is there any error message?

Which operation mode are you using now? 

You can refer to the troubleshooting as below: No internet service after quick setup

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:No internet access-Solution
2025-07-11 09:26:25 - last edited 2025-07-31 01:26:40

Hello@Aharris ,

Thank you for contacting our community.

 

Did you test the wired connection? When the problem occurs, what is the LED status? Is there any error message?

Which operation mode are you using now? 

You can refer to the troubleshooting as below: No internet service after quick setup

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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0
#2

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