Free trial of cloud storage

Free trial of cloud storage

Free trial of cloud storage
Free trial of cloud storage
2025-07-13 19:34:51 - last edited 2025-07-31 10:06:41
Model: Tapo C310  
Hardware Version:
Firmware Version:

I bought C310 recently and it notifies me of 30 days free trial of cloud storage. However when I select premium monthly plan it asks SEK 39. Shouldn't it ask 0 SEK to start the subscription and if I don't cancel in 30 days it starts charging?

  0      
  0      
#1
Options
1 Accepted Solution
Re:Free trial of cloud storage-Solution
2025-07-14 12:25:37 - last edited 2025-07-31 10:06:41

  @Pkjsp 

Hi,
You may be on the Tapo Care subscription page instead of enabling the free trial for your camera.
You can refer to Q3 in the following instructions to enjoy the Tapo Care free trial service.
Information related to the Tapo Care free trial
Best Regards

Recommended Solution
  0  
  0  
#3
Options
2 Reply
Re:Free trial of cloud storage
2025-07-13 20:35:15

Hi @Pkjsp,

 

A useful start point to collect information regarding to cloud service:

 

https://www.tp-link.com/en/support/faq/3268/

  1  
  1  
#2
Options
Re:Free trial of cloud storage-Solution
2025-07-14 12:25:37 - last edited 2025-07-31 10:06:41

  @Pkjsp 

Hi,
You may be on the Tapo Care subscription page instead of enabling the free trial for your camera.
You can refer to Q3 in the following instructions to enjoy the Tapo Care free trial service.
Information related to the Tapo Care free trial
Best Regards

Recommended Solution
  0  
  0  
#3
Options