Tapo C410 V2 (AU, solar) – Firmware 1.3.3 Build 251215: Person events now logged as Motion only
Hi TP-Link Community,
Model: Tapo C410, Hardware: V2.0, Region: Australia, Power: Solar powered.
Firmware: 1.3.3 Build 251215 Rel.74534n (issue started after this update).
Issue
Before updating to firmware 1.3.3 Build 251215, my camera correctly tagged people as Person events.
After the update, it still records and triggers alerts, but Human activity is consistently shown under Motion detection (no Person tagging) even when the subject is clearly a person.
Movement pattern
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Person is walking across the camera (side-to-side), not directly toward it.
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Person detection sensitivity is set to 10 (maximum).
What I’ve tried
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Rebooted the camera from the app.
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Confirmed Person Detection is enabled and sensitivity set to max (10).
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No major changes to camera position since it was working previously.
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I've tried disabling Motion detection and leave Person detection enabled to see if Person detection triggers at all. - I tried 5 tests of walking across the camera, and camera detected only 1 time as Person and other times None.
Could you suggest ETA for new stable firmware going to be released ? and, are there any beta firmware avaialble to test for the camera model I am using ?
Kind Rgeards
