Ghosting on recordings

Ghosting on recordings

Ghosting on recordings
Ghosting on recordings
Friday
Model: Tapo C660 KIT  
Hardware Version: V2
Firmware Version: 1.1.7

Recordings at night i.e a person walking past just looks like a ghost with the image around being clear the person is diluted and looks translucent 

During the day its clear 

The camera is set to record in colour at night is it possible I have left a protective film on when I've installed it ?

Any ideas on how to fix this it just seems to be the middle third of the viewable picture 

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#1
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Re:Ghosting on recordings
Yesterday

  @Davidyd 

Hi,
Please refer to the instructions below for better video quality.
Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality
 

If the same phenomenon persists, please provide the following information for further analysis.
  1. On the camera's Device Settings > Video & Display > Video Quality page, which option is selected? On the Night Mode Settings page, is the Color Mode selected?
  2. Could you please send us a video showing the reported phenomenon? You can download a video from the camera's Playback page or record a video manually on the camera's Live View page, then upload the video to your cloud server (such as Google Drive) or YouTube, generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

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#2
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