Camera getting off for every 5 minutes

Camera getting off for every 5 minutes

Camera getting off for every 5 minutes
Camera getting off for every 5 minutes
a week ago - last edited a week ago
Model: Tapo C200  
Hardware Version:
Firmware Version:

Power connection and corrector is good but camera is shutting down for every few minutes 

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#1
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Re:Camera getting off for every 5 minutes
a week ago

  @Papineni 

Hi,

Could you please clarify a bit more about what you’re experiencing?

  • Is the camera completely powering off every 5 minutes, or
  • Is it automatically restarting (rebooting) every few minutes

If your camera keeps auto rebooting, refer to the following steps for resolving issues: What Can I Do if My Camera Frequently Stucks or Reboots?

 

If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.

 

Best Regards,

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#2
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