@joan01 Hi, thanks for the quick reply. It seems like you have contacted the local technical support before, and now the case has been escalated to the senior engineer for further assistance. Please...

@skimarqueshc Hi, based on the explanation provided by the engineers, the CNC classification rule is not saved in the software like Deco M5, so Deco M9 Plus doesn't need an extra firmware upgrade. It...

@Ray7745909 Hi, thank you very much for the APP logs. It has been forwarded to the senior engineer for further analysis. Please check the email later for more suggestions. Best regards.

@JordiCJ Hi, thank you very much for your time and patience. Deco BE25_1.1.0 supports "Channel Selection" under WiFi Settings>2.4&5GHz network. Have you tried to set the 2.4 GHz channel settings to...

@SvenKoehler Hi, thanks for the update. Currently, our Home-used routers all only support Client-to-LAN VPN server/Client. Maybe you can consider the Business 4G/5G models, such as:...

@BPCS Thanks for the update. I've also updated the escalation notes for the senior engineer. Have you tested whether Google Voice Control/Commands only work with the main Deco? Or even though both...