@Lalilu Hi, If the camera is set up successfully, it's bound to a TP-Link account. You can log in to the Tapo app on your phone with that TP-Link account to view and control the camera. Note: You can...

@Maithil Hi, Usually, you can download a video from the SD card, open it with Windows Media Player or VLC Media Player, and check the resolution and frame rate in these players. For example, in...

@semir333 Hi, Thank you for your update. In your situation, it's suggested to continue monitoring the C560WS, and please send us a picture of the live stream limit prompt bubble if the same...

@steinein Hi, The reported phenomenon may be resolved through troubleshooting. It's recommended that you send an email to forumsupport.usa@tp-link.com for further assistance. Best Regards

In modern security systems, the detection alarm feature of Tapo cameras offers users an enhanced layer of safety. However, automatic alerts may not align with users' actual needs in certain...

@semir333 Hi, Thank you for the notice. If you see the live stream limit prompt in the Tapo app and click on YES/CONTINUE, the live stream resumes. You can refer to the instructions below to learn...