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Archer VR600 V2 Not working with TEDATA WE Space VDSL

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Archer VR600 V2 Not working with TEDATA WE Space VDSL

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Archer VR600 V2 Not working with TEDATA WE Space VDSL
Archer VR600 V2 Not working with TEDATA WE Space VDSL
2019-11-17 00:32:54 - last edited 2019-11-18 06:17:52
Model: Archer VR600  
Hardware Version: V2
Firmware Version: 0.2.0 0.9.1 v0074.0 Build 170504 Rel.68210n

My router is working in ADSL mode without any problem
BUT .. once i was shifted to TEDATA new VDSL Planes the hassel started
my router now connects in VDSL2 Modulation and syncs with following line stats
Current Rate (kbps)    1022    16377
Max Rate (kbps)        5936    59382
SNR Margin (dB)        29.1    25.1
Errors (pkts)        0    0

bur my speed is stuck at 16Mbs and refuses to go allthe way up to the 30 Mbs my plan affords
after very frustrating conversation with support team at WE the keep telling me my royter is showing 
as an ADSL modem despite the fact it is connected in VDSL2 !!!
also i found another cases of the mentioned problem with that model too

It is very disappointing to give up on it and it is worth 1600 EGP for one of the lesse Huawei Hg630 offered 
by the ISP....
is there any hope or was i fataly mistaken to count on TP link and i was dreadfully wrong to think it was FTW

Best regards
 

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#1
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15 Reply
Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2019-11-18 06:17:15 - last edited 2019-11-18 06:17:52

@Ahmed_Mamdouh 

 

The Archer VR600 is a wireless gigabit VDSL modem router, so please be assured of it, we can do some troubleshooting to locate this issue and try to fix it. 

 

1. Who is your ISP and what is the bandwidth you paid? 

2. With computer connected to the vr600 directly, please test the speed for 3 times and show us the results. 

3. In the meantime, please click here to get the wired negotiation speed. 

Note: Steps are the same, but you need click ethernet connection.

4. Please show us a full screenshot of the Advanced-status page, especially the DSL part. 

5. Try to change another telephone line to connect the VR600 and ensure that the firmware is up to date. 

6. Besides, you can hard reset it and give it a go.

 

May it help and have a nice day. 

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#2
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Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2020-03-21 17:37:55

@Kevin_Z 

 

I'm also facing the same problem

1. Who is your ISP and what is the bandwidth you paid? 

ISP: Te Data (Egypt)
Bandwidth: WE Space - Super (up to 30 mbps)

2. With computer connected to the vr600 directly, please test the speed for 3 times and show us the results. (connected wirelessly)

Screen 1:


Screen 2:

Screen 3:

3. In the meantime, please click here to get the wired negotiation speed. 

Screen:

 

4. Please show us a full screenshot of the Advanced-status page, especially the DSL part. 

Screen:

 ensure that the firmware is up to date.

Screen:

 

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#3
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Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2021-01-03 09:04:36

@Ahmed_Mamdouh 

same problem

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#4
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Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2021-01-04 09:43:46

@farag2020 

 

Please update the modem firmware to the latest, which can be downloaded from the official website:

https://www.tp-link.com/support/download/archer-vr600/v2/#Firmware  (If seems the firmware on some local website may not be published timely, you can get it from the global website)

 

Then upgrade it as this: https://www.tp-link.com/support/faq/1756/

 

After that, reset the VR600 to factory defaults, then reconfigure it from scratch to confirm the speed again.

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#5
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Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2021-01-04 09:45:38

@Hatem3221 

 

Hi, please confirm all the detailed as farag2020 provided, you can also try my suggestions.

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#6
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Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2021-11-13 00:17:41

@Kevin_Z 

I have problem with last firmware ver

on VR600 v3 with ISP TeData on vdsl 

the router didn't connect or take an IP

with the 1.3 firmware it is work with Adsl

but the connections not stab

 

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#7
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Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2021-11-13 18:04:45

@Ahmed_Mamdouh 

I have the same issue 

how you solve it

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#8
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Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2021-11-19 09:56:53 - last edited 2021-11-19 09:58:20

@Hamfarid 

Hi, Sorry for the delay.

Do you still have the same issue?

If yes, Could you please send the following information to support.forum@tp-link.com :

1. Could you please send me a private message of the MAC address on the Archer VR600 v3?

2. Some screenshots of the status page about internet and DSL status on the VR600, such as：

3. the system logs on to the modem.

 

Thank you very much.

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#9
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Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2021-12-02 18:38:12

@Hamfarid 

The same problem with me and I just bought it today! And it's on the latest version 1.4

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#11
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Re:Archer VR600 V2 Not working with TEDATA WE Space VDSL
2021-12-02 19:09:40 - last edited 2021-12-02 19:11:51

@HamdyMohammad 

Turns out that WE Vdsl strongly pushing the sales of their in-house branded routers and that they some how putting some struggle to convince the customers that their non WE routers are faulty ....

So the work around you put a complaint for not obtaining the advertised speed provided ... pick up their test router -for free- which surly is WE branded then follow up with their tech support... they push to you the advertised speed and then return the test router ... hook up your Archer V600 ...then enjoy 

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#12
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