Archer VR600 V2 Not working with TEDATA WE Space VDSL
Archer VR600 V2 Not working with TEDATA WE Space VDSL
My router is working in ADSL mode without any problem
BUT .. once i was shifted to TEDATA new VDSL Planes the hassel started
my router now connects in VDSL2 Modulation and syncs with following line stats
Current Rate (kbps) 1022 16377
Max Rate (kbps) 5936 59382
SNR Margin (dB) 29.1 25.1
Errors (pkts) 0 0
bur my speed is stuck at 16Mbs and refuses to go allthe way up to the 30 Mbs my plan affords
after very frustrating conversation with support team at WE the keep telling me my royter is showing
as an ADSL modem despite the fact it is connected in VDSL2 !!!
also i found another cases of the mentioned problem with that model too
It is very disappointing to give up on it and it is worth 1600 EGP for one of the lesse Huawei Hg630 offered
by the ISP....
is there any hope or was i fataly mistaken to count on TP link and i was dreadfully wrong to think it was FTW
Best regards
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
The Archer VR600 is a wireless gigabit VDSL modem router, so please be assured of it, we can do some troubleshooting to locate this issue and try to fix it.
1. Who is your ISP and what is the bandwidth you paid?
2. With computer connected to the vr600 directly, please test the speed for 3 times and show us the results.
3. In the meantime, please click here to get the wired negotiation speed.
Note: Steps are the same, but you need click ethernet connection.
4. Please show us a full screenshot of the Advanced-status page, especially the DSL part.
5. Try to change another telephone line to connect the VR600 and ensure that the firmware is up to date.
6. Besides, you can hard reset it and give it a go.
May it help and have a nice day.
- Copy Link
- Report Inappropriate Content
I'm also facing the same problem
1. Who is your ISP and what is the bandwidth you paid?
ISP: Te Data (Egypt)
Bandwidth: WE Space - Super (up to 30 mbps)
2. With computer connected to the vr600 directly, please test the speed for 3 times and show us the results. (connected wirelessly)
Screen 1:
Screen 2:
Screen 3:
3. In the meantime, please click here to get the wired negotiation speed.
Screen:
4. Please show us a full screenshot of the Advanced-status page, especially the DSL part.
Screen:
ensure that the firmware is up to date.
Screen:
- Copy Link
- Report Inappropriate Content
same problem
- Copy Link
- Report Inappropriate Content
Please update the modem firmware to the latest, which can be downloaded from the official website:
https://www.tp-link.com/support/download/archer-vr600/v2/#Firmware (If seems the firmware on some local website may not be published timely, you can get it from the global website)
Then upgrade it as this: https://www.tp-link.com/support/faq/1756/
After that, reset the VR600 to factory defaults, then reconfigure it from scratch to confirm the speed again.
- Copy Link
- Report Inappropriate Content
Hi, please confirm all the detailed as farag2020 provided, you can also try my suggestions.
- Copy Link
- Report Inappropriate Content
I have problem with last firmware ver
on VR600 v3 with ISP TeData on vdsl
the router didn't connect or take an IP
with the 1.3 firmware it is work with Adsl
but the connections not stab
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, Sorry for the delay.
Do you still have the same issue?
If yes, Could you please send the following information to support.forum@tp-link.com :
1. Could you please send me a private message of the MAC address on the Archer VR600 v3?
2. Some screenshots of the status page about internet and DSL status on the VR600, such as:
3. the system logs on to the modem.
Thank you very much.
- Copy Link
- Report Inappropriate Content
The same problem with me and I just bought it today! And it's on the latest version 1.4
- Copy Link
- Report Inappropriate Content
Turns out that WE Vdsl strongly pushing the sales of their in-house branded routers and that they some how putting some struggle to convince the customers that their non WE routers are faulty ....
So the work around you put a complaint for not obtaining the advertised speed provided ... pick up their test router -for free- which surly is WE branded then follow up with their tech support... they push to you the advertised speed and then return the test router ... hook up your Archer V600 ...then enjoy
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 4546
Replies: 15