Tapo C200 only 2 minutes for live viewing

Tapo C200 only 2 minutes for live viewing
Tapo C200 only 2 minutes for live viewing
2019-12-31 09:29:35 - last edited 2020-10-22 03:20:51
Model: Tapo C200
Hardware Version:
Firmware Version:

Why Tapo C200 camera only allow 2 minute continuously for live viewing while device and camera in different internet domain? And I have to push "Update" to update the screen every 2 minute. This is not make sense.. Does that cannot give an option for user to choose how much time they would like to look?

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#1
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1 Accepted Solution
Re:Tapo C200 only 2 minutes for live viewing-Solution
2020-10-22 03:20:30 - last edited 2020-10-22 03:20:51

@OscarMed 

Good day,

Thank you very much for your time and patience,

Sorry for the delay.

For the Tapo cameras, if they are under local wireless network, there is no time limitation for the live viewing;

But if you are viewing the cameras remotely, such as via Alexa, Google assistance, since they are communicating via the cloud server, there would be a pop-out notice every 10 mints;

For more details, please refer to the following link:

https://www.tp-link.com/support/faq/2720/

 

Thanks a lot.

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#15
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12 Replies
Re:Tapo C200 only 2 minutes for live viewing
2020-02-25 21:54:50

Curious about the same. 

 

If they don't fix, i will return all 12 cameras I bought.. 

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Re:Tapo C200 only 2 minutes for live viewing
2020-03-05 07:28:26 - last edited 2020-03-06 00:28:32

@ydinopoulos @CarlosArsene 

Hello,

When you are remotely viewing the camera, you can watch the live stream for as long as 2 minutes without any operation on the camera APP, then you will be prompted to continue the viewing. Click Yes to continue. The live stream will take up more bandwidth, this design can reduce bandwidth consumption.

If you want to view the live video continuously, we can use some third-party software, the related instruction as below.

https://www.tp-link.com/support/faq/2680/

 

Good day.

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Re:Tapo C200 only 2 minutes for live viewing
2020-03-13 13:20:08 - last edited 2020-03-13 13:21:01

@Stella.Q 

 

Hi

 

please make this optional, this makes all the Tapo stuff useless. The bandwidth usage is my problem, please don't care about my data plans.

If I want to use RTSP and all the stuff and point of errors like VPN, dynamic DNS, port forwarding, i'll go back to my old cameras....

 

maybe returning the cams back to amazon is the best option :(

 

-AIT

 

 

 

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Re:Tapo C200 only 2 minutes for live viewing
2020-03-13 13:29:32 - last edited 2020-03-13 13:31:33

@Stella.Q 

 

Sorry, but that's ridiculous at least. Suggesting a 3rd party app, for using your camera? 

 

I m gonna wait a month to see if they removed it or

made it optional. Otherwise I ll sell them and obviously going to mention it in Google Play, major internet tech/it forums and Facebook groups. 

 

 Otherwise... I d rather get a 15 usd Chinese ip cam and use that with a 3rd party app... 

 

In app each camera uses max 180 KB/s (at least that's the max i ve seen) 

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Re:Tapo C200 only 2 minutes for live viewing
2020-03-16 02:59:20 - last edited 2020-03-17 07:30:52

@ydinopoulos @AIT 

Hi,

We will feedback to our R&D department and then they will work on and evaluate the feasibility. As for now, you can try to use third-party software as a workaround.

 

Please keep your eyes on our app or official website for the update.

 

Good day.

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Re:Tapo C200 only 2 minutes for live viewing
2020-04-02 09:57:37 - last edited 2020-04-02 09:58:27

I also have this issue and would like it addressed.

 

I am viewing the cameras often inside my house on Google Nest Screens so its pretty useless that I cannot see the camera output for more than 2 minutes.

 

Its on same wifi so 0 risk to data but thats my issue anyway.

 

Instead of hammering battery on an android/apple device - is there a solution for a permanently on device which outputs like a raspberry Pi or windows based PC using a monitor?

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#9
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Re:Tapo C200 only 2 minutes for live viewing
2020-04-02 10:10:32

@Aaron1988 Check ivideon server. free to use and has windows and linux support.

 

I m trying to install mine on a Rpi 4 hooked with  2TB USB3 disk

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Re:Tapo C200 only 2 minutes for live viewing
2020-04-17 11:27:21

@Stella.Q 

can I ask when the issue will be resolved regarding the 10 minute screen pop-up?

im using the camera as a baby monitor and it is totally useless in the night to keep waking up to the warning notice

please reply

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Re:Tapo C200 only 2 minutes for live viewing
2020-05-26 05:00:41 - last edited 2020-05-26 07:21:42

 

@Stella.Q 

10 minute screen pop-up sounds like some kind of joke.

Otherwise, how can anybody do something so stupid, I could'n believe when i saw this.

Since I'm a developer for many years, I have seen many similar stupidities so far and this one is for top 10.

 

Telling users to install some 3'rd party software is also totaly unprofessional. At least you should somehow embed it into your app if that is the case.

How can one basic user open ports on router and set everything? And is this 3'rd party software also handy for using it from the same phone - on your demo is only from computer.

(I haven't research further).

 

I don't understand what is the problem to remove 10 minutes popup. It is probably one line of code. Or at least you could simulate click on continue button if something must be cleared.

Because of this failure your camera is totally useless.

 

I really don't understand you, I have felling that from some reason you dont won't to sell your cameras.

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#12
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Re:Tapo C200 only 2 minutes for live viewing
2020-10-21 01:43:58

@CarlosArsene Hi!,
Did you guys found a solution to the 10minute notification? I have the same problem, i just got it today, im so sad :(

thanks!

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#13
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