Tapo C200 will not update

Tapo C200 will not update
Tapo C200 will not update
2020-04-04 16:09:13
Model: Tapo C200
Hardware Version: V1
Firmware Version: 1.0.3

Hello,

 

One of my tapo cameras will update to 1.0.5, the other is stuck at 1.0.3 and will not update. The check for updates tells me I'm up to date.

 

Also, the app keeps disconnecting my cameras even though I can still view over RTSP. It just keeps telling me to add a new camera, and I have to reset. Will this be fixed soon?

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2 Replies
Re:Tapo C200 will not update
2020-04-10 14:39:21

@Techbrewer 

 

I record your feedback here. If you have any updates, please kindly inform me. Just @matthew.mfden 

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Re:Tapo C200 will not update
2020-06-15 06:55:16

@Techbrewer 

 

Hello, is your camera firmware upgraded successfully now? When updating the camera firmware, please ensure the camera is getting a good signal from the router and the connection is quite stable, otherwise, there might be cases that it fails to finish the upgrade process. So move the camera more closer when updating its firmware.

Best Regards.
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