Impossible to add Keyword to the Parental Control [Archer VR 1220v]

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Impossible to add Keyword to the Parental Control [Archer VR 1220v]

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Impossible to add Keyword to the Parental Control [Archer VR 1220v]
Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2020-05-14 11:44:13

I have an Archer VR1200v, it's impossible for me to add more than 18 keywords, i have attached a video i created.

 

With my previous router (Archer D50) i didn't have this problem. I know you can add up to 200 keywords in Tp-Link modem.

 

Can you help me? Thanks.

File:
TP-Link Parental Control.mp4Download
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#1
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10 Reply
Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2020-05-17 13:39:03
PLEASE, help me!
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#2
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Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2020-05-17 20:55:46

@TPint 

 

I confirm the 18 words on VR1200v. I asked to our R&D to know if is it a bug or not.

 

Regards

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#3
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Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2020-05-17 21:58:44 - last edited 2020-05-17 22:01:23

Thanks. Waiting for any news about it.

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#4
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Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2020-05-21 12:04:02

@TPint 

 

R&D confirmed the issue.
They are working on it.

 

Best Regards

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#5
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Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2020-11-26 11:08:28 - last edited 2020-12-29 14:50:53

@Emitplink After the last firmware update ( Archer_VR1200vv1_1.0.0.0.8.0_v600e.0_Build200714_Rel.2239n ) the problem hasn't been fixed. The Parental Control has gotten worse than before.

 

I tried to insert exactly 35 items, after pressing the "Save" button, I get the error in the attached image.  (Error Code : 80002 - unknown error )

 

 

Moreover, I could see that, what you wrote in the user manual, I quote for example this:

 

https://static.tp-link.com/Archer%20VR600v(EU)_V2_UG.pdf

 

in chapter 10 (Parental Control), paragraph 9:

 

" 2 ) Specify the domain suffix (for example, .edu or .org) to allow access only to the websites with that suffix."

 

This setting does not work. If you enter, for example ".org" you will get the error message "Wrong URL", whether it is inserted in the White List or in the Black List.

 

Besides this, I have always thought that it would be useful to add the "Add a new keyboard" button also at the end of the page, and not just in the head, because when you find yourself having to enter more than 80-100 words, each time, to insert a 'other, you have to go up the whole page, click on it, go down and enter the URL, and this fact is ALL times unnerving.

 

I have always bought TP-Link, I bought this modem especially for Parental Control, and I must admit, for the first time, that I am tired of having a product that does not work after months and months. I have been cooperative with you, at best, you know, but now, please, fix it all. Thanks.

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#6
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Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2020-12-02 09:36:08

@TPint 

 

Hi, it is suggested to contact the local tech support via email to report the issue, as this VR1200v is a customized version for the local market. Thanks.

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#7
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Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2021-04-19 13:16:49

@Kevin_Z 

 

For months I tried to contact assistance, but I no longer receive the notification. I sent my report three times, I don't know what to do anymore.

I don't receive any emails telling me that my request was forwarded.

 

Please, help me.

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#8
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Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2021-04-22 08:55:44

@TPint 

Hi, sorry for the delay.

Did you still have the same issue that the keywords under parental control are limited to 18 words?

And the current firmware on Archer VR1220V is on 1.0.0 Build200714_Rel.2239n, right?

Thank you very much.

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#9
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Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2021-04-22 10:22:13 - last edited 2021-04-22 10:22:40

@TP-Link I have all the problems written in the post #6. Read the post #6, thanks.

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#10
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Re:Impossible to add Keyword to the Parental Control [Archer VR 1220v]
2021-04-26 09:11:26

@TP-Link Have you read the post? Thanks.

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#11
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