TX3000e Bluetooth driver fail on resume from sleep

TX3000e Bluetooth driver fail on resume from sleep
TX3000e Bluetooth driver fail on resume from sleep
2020-09-20 20:48:32 - last edited 2020-09-20 21:05:52
Hardware Version:
Firmware Version: 21.10.1.1

Hi

 

I recently bought this adapter for my computer and installed the last version drivers from the website.

Wifi is working fine, altough I don't really use it.

But I had some issues with Bluetooth, where it would not be available because of a driver failure.

 

I figured out that it occurs when I resume my computer from sleep mode.

Restarting the driver by disabling and reenabling it works, but is not ideal.

 

I already tried reinstalling multiple times the Bluetooth driver, but nothing changed.

 

Here's some event I had that (maybe) could help.

Level     Date and Time Source     Event ID Message
Error 20.09.2020 22:25:30 BTHUSB 17 The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.
Warning 20.09.2020 22:25:29 e1rexpress 27 Intel(R) I211 Gigabit Network Connection
 Network link is disconnected.
Information 20.09.2020 22:25:29 Netwtw10 7025 7025 - Dump after return from D3 before cmd 

 

 

I appreciate your help

 

Edit.

I just noticed a similar post just after posting this thread and I noticed I have a similar PC config (processor, motherboard) :

As well, here's the bluetooth driver version

 

 

 

 

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Re:TX3000e Bluetooth driver fail on resume from sleep
2020-09-21 13:45:56

@esn I have exactly the same problem, reported last week, apparently we all have the same MotherBoard, could this have something to do? 

 

https://community.tp-link.com/en/home/forum/topic/226962

 

 

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Re:TX3000e Bluetooth driver fail on resume from sleep
2020-09-22 08:10:12

@esn 

Good day,

Sorry for the delay.

Thank you very much for your time and patience.

For your case, we would like to follow up your case via email and please have a check of the message box.

Thank you very much.

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