Archer T3U plus keeps disconnecting
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
https://www.tp-link.com/en/home-networking/high-gain-adapter/archer-t3u-plus/
ArcherT3U plus keeps randomly disconnecting.
I am running Windows 10 x64.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
21-12-16 update driver
Hello everyone,
For unstable issue, you could try some suggestions here
1. please try this chipset driver for T3U/ T3U plus:
Realtek Chipset Driver for Archer T2U(Nano/ Pus)/T3U(Nano/ Plus)/T4U(Plus)/T4UH/ T9UH (Win7/Win10)
* Win10 driver also works on Win11
2. Try to select a better Wi-Fi channel on router . You could download Wi-Fi analyzer app and select a relatively clean 2.4Ghz/5Ghz channel.
If still the same issue, please help provide some information here:
1. What is the error message when the WiFi connection drops out? Is the issue with 2.4Ghz or 5Ghz band? How often the issue happen?
2. How do you recover the internet connection,like recover itself/reconnect Wi-Fi/reboot the computer, or disable/enable the adapter?
3. Please check the motherboard of your computer and share a photo with us: https://www.tp-link.com/support/faq/2722/
4. Model of router
Note: if the concern is adapter high go to this thread: [Troubleshooting] How to Fix High Ping when Using Wireless Adapter?
Thank you.
- Copy Link
- Report Inappropriate Content
I bought the device a mounth ago. Issue started on first day.
Both the 2.4 and 5 ghz drop connection.
I don't know model of router, but I replaced it (got new from my ISP) last week and nothing changed.
Driver is up to date.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, here is the latest public driver for the Windows 10:
Refer to the link to install it manually, please remove all the other drivers that you have installed on the computer for the adapter:
- Copy Link
- Report Inappropriate Content
Nope. It's worse now.
If I saturate the connection, my signal drops to 0 bars, the device then disconnects and crashes. I then have to unplug and plug it back in to get it to connect. Packet loss with a ping is in the 70% and round trip time to 8.8.8.8 or bbc.co.uk goes from 15ms to triple digits back and forth.
What is actually wrong with this device? I don't understand why the drivers on the products documentation page do not work, and why I am having to install drivers from your archive CDN manually to get a consumer device with a very common chipset to work on the most common Windows version.
The Windows plug and play adapter works better than every driver from TP-Link so far (some I have tried from this forum, linked by you, are open source or straight up recompiled realtek drivers). The problem with the Windows driver is that it crashes sometimes under load, and has terrible connectivity issues. At least it can stay connected.
I'm just going to get my money back and buy from a different brand, or save my money and just run a 30m cable to my PC.
- Copy Link
- Report Inappropriate Content
Sorry to hear that. If the return window of this is open, you can just contact the reseller to return it. While if it is not, you can also contact the local tech support to check if they can help with a replacement:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support
- Copy Link
- Report Inappropriate Content
@williamsf I've experienced the same issue and I think the problem is with USB 3.0. The adapter seems much more stable with a USB 2.0 port. USB 2.0 is limited to 480Mbps, but that's still better than most broadband speeds.
I thought there were many initial problems with USB3 ports being inadequately shielded on PCs and wireless routers causing a lot of instability. Maybe this is related to those issues?
- Copy Link
- Report Inappropriate Content
This is also a problem. I have updated the router Archer c6V2 firmware, the usb wifi adapter has also been updated and it does. :
The old TL-wn722n - and it produces much better results ...:
- Copy Link
- Report Inappropriate Content
21-12-16 update driver
Hello everyone,
For unstable issue, you could try some suggestions here
1. please try this chipset driver for T3U/ T3U plus:
Realtek Chipset Driver for Archer T2U(Nano/ Pus)/T3U(Nano/ Plus)/T4U(Plus)/T4UH/ T9UH (Win7/Win10)
* Win10 driver also works on Win11
2. Try to select a better Wi-Fi channel on router . You could download Wi-Fi analyzer app and select a relatively clean 2.4Ghz/5Ghz channel.
If still the same issue, please help provide some information here:
1. What is the error message when the WiFi connection drops out? Is the issue with 2.4Ghz or 5Ghz band? How often the issue happen?
2. How do you recover the internet connection,like recover itself/reconnect Wi-Fi/reboot the computer, or disable/enable the adapter?
3. Please check the motherboard of your computer and share a photo with us: https://www.tp-link.com/support/faq/2722/
4. Model of router
Note: if the concern is adapter high go to this thread: [Troubleshooting] How to Fix High Ping when Using Wireless Adapter?
Thank you.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 24699
Replies: 11
Voters 1
