Archer VR2100 randomly rebooting

Archer VR2100 randomly rebooting
Archer VR2100 randomly rebooting
2021-01-25 18:54:36 - last edited 2021-02-25 02:33:53
Hardware Version: V1
Firmware Version: 1.4.0 etc

My archer vr2100 randomly reboots please help, I have updated to the latest firm

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#1
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1 Accepted Solution
Re:Archer VR2100 randomly rebooting -Solution
2021-01-26 00:48:46 - last edited 2021-02-25 02:33:53

@Roger2712 

 

Hello, thanks for reporting the issue to the TP-Link community.

 

Please ensure you are already with the latest firmware on the VR2100, if not, update it first, then check if you still have an issue:

https://www.tp-link.com/support/download/archer-vr2100/#Firmware

 

If the auto-reboot issue unfortunately persists on the latest firmware, please kindly check if the latest beta firmware will help:

(Updated on 2121-02-24)

https://static.tp-link.com/beta/2021/202102/20210222/Archer_VR2100V1_210219.zip

 


This is the guide to update this beta firmware manually:

https://www.tp-link.com/support/faq/1756/

 

I hope this helps, good day.

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#2
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Re:Archer VR2100 randomly rebooting -Solution
2021-01-26 00:48:46 - last edited 2021-02-25 02:33:53

@Roger2712 

 

Hello, thanks for reporting the issue to the TP-Link community.

 

Please ensure you are already with the latest firmware on the VR2100, if not, update it first, then check if you still have an issue:

https://www.tp-link.com/support/download/archer-vr2100/#Firmware

 

If the auto-reboot issue unfortunately persists on the latest firmware, please kindly check if the latest beta firmware will help:

(Updated on 2121-02-24)

https://static.tp-link.com/beta/2021/202102/20210222/Archer_VR2100V1_210219.zip

 


This is the guide to update this beta firmware manually:

https://www.tp-link.com/support/faq/1756/

 

I hope this helps, good day.

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Re:Archer VR2100 randomly rebooting
2021-02-24 19:06:37

@Kevin_Z hi I successfully loaded the beta version. It worked for a couple of days but then is now randomly rebooting perhaps twice a day  which isn't great as we are working from home

 

I saw elsewhere a suggestion to change the ip address on the router? Will this help and if so what should I change it to please?

 

your help would be greatly appreciated 

 

roger

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Re:Archer VR2100 randomly rebooting
2021-02-25 02:32:18

@Roger2712 

 

Sorry to know that. Are there any powerline devices in your network? If there are, try to relocate them and move them further away from the VR2100, which had been proved to be one of the reason that causing an issue by one customer.

 

BTW, who is your ISP? Was the reboot issue occurring when you purchased the VR2100, or was it happened after some time later?

 

Try to reset the VR2100 to factory defaults by pressing the reset button on it, then reconfigure it from scratch to confirm. It is also suggested enabling the auto-reboot on the VR2100, then monitor if that helps.

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Re:Archer VR2100 randomly rebooting
2021-02-25 09:34:22

@Kevin_Z Kevin i see several others on the forum having the same problem 

 

can you send me the link to the latest beta version of the firmware, this is for archer vr2100 , you sent me one dated 6th January 2021 

 

i really think to link needs to resolve this issue, I can't today a factory reset at the moment as at the moment the router is at least working albeit intermittently 

 

thanks in advance for your help Roger 

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#5
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Re:Archer VR2100 randomly rebooting
2021-02-25 09:46:23
Hi Kevin sorry i didn’t see you’d updated the beta firmware in the link above, i will try loading that thanks Roger
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Re:Archer VR2100 randomly rebooting
2021-03-04 17:03:16 - last edited 2021-03-04 17:04:37

@Kevin_Z hi Kevin I loaded the latest beta firmware but it is still randomly rebooting :(

 

I can't have this as 4 of us are working from home. I will try doing a factory reset at the weekend and revert 

 

I am using ADSL and my ISP is JT Guernsey

 

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Re:Archer VR2100 randomly rebooting
2021-03-05 01:45:48

@Roger2712 

Hi, thanks for your feedback.

Please have a check of your message box for further assistance.

Thank you.

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Re:Archer VR2100 randomly rebooting
2021-03-05 06:58:30

@TP-Link hi I haven't had a message , I had an email but all that does is take me back to this page ? Please can you get back to me

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#9
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Re:Archer VR2100 randomly rebooting
2021-03-05 07:03:26
Hi I’ve found the message I was looking for an email but the post is in my messages in here thanks , I’ll test and revert
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#10
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Re:Archer VR2100 randomly rebooting
2021-03-07 17:05:07
this hasnt worked I have replied to the message you sent me so if you can get back to me please
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