Archer VR2100 randomly rebooting
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My archer vr2100 randomly reboots please help, I have updated to the latest firm
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Hello, thanks for reporting the issue to the TP-Link community.
If the auto-reboot issue, unfortunately, persists on the latest firmware, please kindly check if the latest beta firmware we provided in the below thread:
(Updated on 2021-06-22)
https://community.tp-link.com/en/home/forum/topic/262804
This is the guide to update this beta firmware manually:
https://www.tp-link.com/support/faq/1756/
I hope this helps, good day.
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Hello, thanks for reporting the issue to the TP-Link community.
If the auto-reboot issue, unfortunately, persists on the latest firmware, please kindly check if the latest beta firmware we provided in the below thread:
(Updated on 2021-06-22)
https://community.tp-link.com/en/home/forum/topic/262804
This is the guide to update this beta firmware manually:
https://www.tp-link.com/support/faq/1756/
I hope this helps, good day.
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@Kevin_Z hi I successfully loaded the beta version. It worked for a couple of days but then is now randomly rebooting perhaps twice a day which isn't great as we are working from home
I saw elsewhere a suggestion to change the ip address on the router? Will this help and if so what should I change it to please?
your help would be greatly appreciated
roger
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Sorry to know that. Are there any powerline devices in your network? If there are, try to relocate them and move them further away from the VR2100, which had been proved to be one of the reason that causing an issue by one customer.
BTW, who is your ISP? Was the reboot issue occurring when you purchased the VR2100, or was it happened after some time later?
Try to reset the VR2100 to factory defaults by pressing the reset button on it, then reconfigure it from scratch to confirm. It is also suggested enabling the auto-reboot on the VR2100, then monitor if that helps.
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@Kevin_Z Kevin i see several others on the forum having the same problem
can you send me the link to the latest beta version of the firmware, this is for archer vr2100 , you sent me one dated 6th January 2021
i really think to link needs to resolve this issue, I can't today a factory reset at the moment as at the moment the router is at least working albeit intermittently
thanks in advance for your help Roger
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@Kevin_Z hi Kevin I loaded the latest beta firmware but it is still randomly rebooting :(
I can't have this as 4 of us are working from home. I will try doing a factory reset at the weekend and revert
I am using ADSL and my ISP is JT Guernsey
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Hi, thanks for your feedback.
Please have a check of your message box for further assistance.
Thank you.
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@TP-Link hi I haven't had a message , I had an email but all that does is take me back to this page ? Please can you get back to me
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