W9970 V4 High packet error

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W9970 V4 High packet error

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W9970 V4 High packet error
W9970 V4 High packet error
2021-01-25 20:40:57 - last edited 2022-03-04 02:15:27
Model: TD-W9970  
Hardware Version: V4
Firmware Version: 191204

After my V2 failed and blew I got a W9970 V4

 

Upon going into the stats there is a high number of error packets both up and down. (1 day up time) Almost 40 errors per hour!

 

 

 

The V2 never ahd this issue and reported 0 packet errors for months.

 

Upstream Downstream
Errors (pkts) 144 951
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#1
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1 Accepted Solution
Re:W9970 V4 High packet error-Solution
2022-03-04 02:15:15 - last edited 2022-03-04 02:15:27

  @Sasuke0 

Thank you all for the feedback.

The solution could be found on this link:

VR300 | Errors (pkts) increases after ~ 12 hours of usage. Download bitrate drops down dramatically

VPN Survey-How Would You Like to Use VPN on Deco | Leave me a message with any Urgent Requests or Simply Feel Left Out
Recommended Solution
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#7
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8 Reply
Re:W9970 V4 High packet error
2021-01-26 13:13:36

@Sasuke0 

 

Hey

 

It is not unexpected to see errors on any line and it may well be your new router is just better at handling them than the old one.

 

I have a VR600 and it logs around 100 or so errors per day, this has been unchanged for 2 years.   Recently however i added a R605 gateway behind this device and it logs 10 times what the VR600 does, basically better at picking things up.

 

Error rate is also usually related to your SNR ratio in some way.  A good clean line will try for ~6snr, dirtier lines are happier with 9snr..  both will work just as the SNR increases the speed will drop also.   Ultimately there is not a lot you can do about this and packet errors/loss will likely increase along with SNR. 

 

The average internet packet is ~400bytes in size so 40 packets an hour is around 16Kb per hour of bad data that will need re-transmitted.

 

What is your current SNR?  

 

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#2
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Re:W9970 V4 High packet error
2021-01-26 20:32:39 - last edited 2021-01-26 20:38:27

@Philbert Hi Philbert,

 

Thank you for your reply.

 

I see you may be right, as I have not yet experienced a drop out or loss in speed. Just shocked at the level of errors being spotted.

 

My Current SNR margin, up and down respectively. 

 

     Upstream Downstream
Current Rate (kbps) 19999 66996
Max Rate (kbps) 23342 89827
SNR Margin (dB) 6.8 6.8
   
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#3
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Re:W9970 V4 High packet error
2021-01-26 22:19:15

@Sasuke0 

 

Thats a decent SNR and rate you are getting, definately wouldnt be worried about the packet loss

 

Your line speed is VERY good so a few stray packets is to be expected here, provided your line is stable then its well within acceptable margins.  I would say its likely just the new router / chipset being more accurate.  The old saying if it aint broke, dont fix it 

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#4
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Re:W9970 V4 High packet error
2021-01-26 22:48:36

@Philbert Thank you for your reply!

 

Will see how it goes, the older models with the broadcom chip were rock solid and hopefully W9970 V4 follows this trend

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#5
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Re:W9970 V4 High packet error
2021-01-27 18:26:51 - last edited 2021-01-27 18:27:32

@Philbert 

 

Seems like the DLM decided to sync at a higher rate of 71mbps (from 67ish)  sync speed and errors have gone down to just to single digits for just down.

 

My previous VR400 use to achieve full 76-78 hopefully the W9970 reaches that also 

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#6
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Re:W9970 V4 High packet error-Solution
2022-03-04 02:15:15 - last edited 2022-03-04 02:15:27

  @Sasuke0 

Thank you all for the feedback.

The solution could be found on this link:

VR300 | Errors (pkts) increases after ~ 12 hours of usage. Download bitrate drops down dramatically

VPN Survey-How Would You Like to Use VPN on Deco | Leave me a message with any Urgent Requests or Simply Feel Left Out
Recommended Solution
  0  
  0  
#7
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Re:W9970 V4 High packet error
2022-03-15 01:05:45
Same problem here with vr600 v3 vr300 td_w9770 v4 🤷🏽‍♂️
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#8
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Re:W9970 V4 High packet error
2022-04-22 01:42:40

Bro if you reduce your download speed your problem will be slove

File:
Screenshot_2022-04-22-06-07-47-342_com.android.chrome.jpgDownload
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#9
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