SMS not working on MR600 V2 with Jio SIM

SMS not working on MR600 V2 with Jio SIM
SMS not working on MR600 V2 with Jio SIM
2021-04-30 14:06:00
Hardware Version: V2
Firmware Version: 1.2.0 0.9.1 v0001.0 Build 201203 Rel.59032n

Hi,

The whole SMS functionality is not working with Jio SIM.

It gives error Code 56 as the log is attached below.

 

It says:

"USER: Send sms result code, errorCode = 56."


Firmware Version: 1.2.0 0.9.1 v0001.0 Build 201203 Rel.59032n

Hardware Version: Archer MR600 v2 00000001

 

Please fix this asap!

Every time I want to receive or send an SMS, I have to put SIM in my

Thank you.

File:
log.txtDownload
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16 Reply
Re:SMS not working on MR600 V2 with Jio SIM
2021-05-10 06:23:01

@Sukhchain 

 

Can you explain more about the sms issue you are encountering? Do you mean you cannot receive or cannot view the messages? Can we have some screenshots about it?

 

You may try to hard reset the router to factory defaults by pressing and holding the reset button until the LEDs flash off then on, after that, verify whether you can see the message under SMS-Inbox and Basic- network map page.

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Re:SMS not working on MR600 V2 with Jio SIM
2021-05-10 06:39:27

@Kevin_Z 

I have tried resetting the router couple of times already, no luck!

I have also tried entering the message center number, no luck!

I have to eject SIM a couple of times a week just to get an OTP, no luck!

This issue exists on other tp-link routers too. You must have seen threads for them as well.
The issue only occurs with the JIO sim, other operators seem to work fine.

Here is the SMS sending GIF:

And here is the LOG:

I hope this information helps you to fix this serious issue!

Thanks!

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Re:SMS not working on MR600 V2 with Jio SIM
2021-05-10 06:46:38

@Sukhchain 

 

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

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Re:SMS not working on MR600 V2 with Jio SIM
2021-05-10 06:48:08

@Kevin_Z Great, Thanks!

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Re:SMS not working on MR600 V2 with Jio SIM
2021-06-12 06:22:08

@Sukhchain Did you get any solution? I am facing the same issue.

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Re:SMS not working on MR600 V2 with Jio SIM
2021-06-29 20:58:16

Hello all

 

Same issue and errorcode 56 with french provider Bouygues Telecom

 

Seems not releated to one provider ....

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Re:SMS not working on MR600 V2 with Jio SIM
2021-07-02 08:03:16

@stef.lrx 

 

Hello, can you confirm what is the firmware version of your MR600 v2? You can check and update the firmware we provided here:

[Solution] Cannot read SMS messages on the Archer MR600

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Re:SMS not working on MR600 V2 with Jio SIM
2021-07-02 08:10:15

@FifekRaya 

Not yet, their engineers are saying they will contact Jio to resolve this issue.

So far there is no update for it.

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Re:SMS not working on MR600 V2 with Jio SIM
2021-07-02 08:11:44

@Kevin_Z This beta firmware is for MR600 V1 and this thread is all about V2. Does this firmware work with V2 as well?

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Re:SMS not working on MR600 V2 with Jio SIM
2021-07-02 09:40:28

@Sukhchain 

 

Regarding the SMS issue you reported with Jio SIM, I'm afraid there is currently no beta firmware yet, you can check with the support engineers for the updates.

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