LTE keeps disconnecting

LTE keeps disconnecting

50 Reply
Re:LTE keeps disconnecting
2023-08-24 08:13:19 - last edited 2023-08-24 08:14:00

  @walzu 

 

Hi, May I know if you bought this NX510V from local store or from your ISP? and who is your ISP please? actually NX510v is a customized model for ISPs as well.

If you are connected to 5G NR network by using NX510v with a 5G SIM card, it is different network from 4G actually, you may try contacting your ISP to see if there is any unstable 5G network issue on their end.

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#28
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Re:LTE keeps disconnecting
2023-08-24 08:21:12

  @Sunshine 

 

Hi! This is bought from local store, so no ISP restrictions. I have 5G SIM that supports 5G/4G/3G. The connection was working great before yesterday (using 5G and 4G). I have waited now for about 24h and the connection is not recovering automatically. If there are any outages by ISP those are quickly over and connection should be available for the modem. I would not blame ISP for this. NX510v is up to date (no updates available).

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#29
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Re:LTE keeps disconnecting
2023-08-24 08:41:04 - last edited 2023-08-24 08:41:56

  @Sunshine 

My ONE.NZ ISP tech, Mr. Amand, says it's the TP-LINK modem X58-4G and/or firmware causing the dropouts.

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#30
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Re:LTE keeps disconnecting
2023-08-24 08:50:52

  @iomkeith 

You're the second X58-4G prior owner to tell me to switch from X58-4G to a different modem like the B818. I'm looking for a second hand Huawei 5G CPE PRO now that I can't get help from my ISP ONE.NZ nor TP-LINK.

 

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#31
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Re:LTE keeps disconnecting
2023-08-24 10:32:56

  @shopandbuy 

 

I'm using a Huawei B818-263 4G Router. I know it isn't 5G, but I've just run a speed-test, and I'm getting 95.6Mbs download (11:30am on a Thursday) which is fast enough for me.

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#32
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Re:LTE keeps disconnecting
2023-08-24 11:25:40 - last edited 2023-08-24 11:26:10

  @iomkeith 

Yes the B818 was better, but  i needed Wifi6 for VR. The X58 replaced 3 pieces of equipment. Too bad it doesn't work reliably. If I had the firmware I'd fix it myself.

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#33
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Re:LTE keeps disconnecting
2023-08-24 11:32:12

  @shopandbuy 

 

Have you tried tp-link modem in bridge mode (with router), any more stable? It is hard to understand why it is so difficult to fix software to: check connection -> if offline -> re-connect

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#34
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Re:LTE keeps disconnecting
2023-08-24 11:49:10

  @walzu 

No I haven't. I just have the X58 now. This X58-4G bug is costing my ISP a lot of $. Technicians being sent out to ckeck cell towers even.

 

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#35
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Re:LTE keeps disconnecting
2023-08-24 21:56:09

  @Sunshine 

Could you please look at the error log first. So far, no one has bothered commenting on it.

 

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File:
error.jpgDownload
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#36
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Re:LTE keeps disconnecting
2023-09-06 00:40:10

  @Kevin_Z 

ISP sent a new X58-4g but it was worse!? So I tested with a car battery and no drops for 12 hours. Attached a mains charger to the battery and got 1 drop in 12 hours. Switched to a better 12v wall adapter with line fitter and am getting a few drops around 11:00pm. Very much better! Thinking it’s EMI on AC power line. I’m going to buy a Hifi ac filter from Aliexpress but I don’t want to spend much. Any leads on EMI filtering appreciated. EMI filtering might explain why the B818 was working better here.

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#37
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