VPN Client on Wi-Fi Router Is Not Working

VPN Client on Wi-Fi Router Is Not Working

206 Reply
Re:[Solution] VPN Client is not working
2021-08-23 10:55:29

@Kevin_Z Thank you for reminding me please I hope soon to be able to use the OpenVPN Client option that I can connect successfully when the new Beta software for Archer AX20 V2 US is available.

 

Cheers

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#23
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Re:[Solution] VPN Client is not working
2021-08-25 02:32:47

@macmax1718 

 

We will provide the beta for the AX20 V2 as soon as we can.

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#24
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Re:[Troubleshooting] VPN Client is not working
2021-08-25 18:38:09

@LJK57 

 

Found the link to the firmware for the AX21 in one of the messages.

 

Downloaded and updated my AX21 and was able to use the OpenVPN client as described.

 

Works great ... 

 

It's a great solution if you have SOME devices that need the VPN (Smart TV, Chromecast, etc. etc. ...) and some that don't.

 

Thanks for the followup!

 

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#25
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Re:[Troubleshooting] VPN Client is not working
2021-08-25 18:43:09

@ LJK57 Cheers

good day

Good to know that at least one user successfully connected using the VPN Client protocol, but did you ask what protocol? what is your VPN service provider?

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#26
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Re:[Troubleshooting] VPN Client is not working
2021-08-26 13:28:57

@macmax1718 

 

AX-21, using Nord, OpenVPN (UDP) to Miami.

 

macmax1718 wrote

@ LJK57 Cheers

good day

Good to know that at least one user successfully connected using the VPN Client protocol, but did you ask what protocol? what is your VPN service provider?

 

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#27
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Re:[Solution] VPN Client is not working
2021-08-29 09:52:16

@Kevin_Z I am using Archer AX90 and unable to connect to OpenVPN (ExpressVPN) using the VPN Client config page following instructions on this page: https://www.tp-link.com/my/support/faq/3135/. I have tried different server locations and tried contacting ExpressVPN support as well. Please advise what I should try next? 

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#28
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Re:[Solution] VPN Client is not working
2021-08-30 02:08:07

@rolocus 

 

Can we confirm again what's the hardware version and firmware version of the Archer AX90? Is it an EU version or a US version? You can find this on the router bottom sticker, thanks.

 

We have reported this issue to the engineering team, they will provide a beta firmware for you to fix this soon, please kindly wait.

 

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#29
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Re:[Solution] VPN Client is not working
2021-08-30 02:19:26

@Kevin_Z hi. Sure. Here's the information.

 

Model: Archer AX90 (US) ver 1.20

Firmware Version: 1.1.3 Build 20210726 rel.82278(5553)

Hardware Version: Archer AX90 v1.0/v1.20

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#30
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Re:[Solution] VPN Client is not working
2021-08-31 02:26:26

@rolocus 

 

Please check the PM, and confirm if the issue is fixed, thanks.

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#31
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Re:[Solution] VPN Client is not working
2021-09-01 00:42:01

@Kevin_Z 

By the time the beta update for AX20 V2 US will be ready to work, to establish the connection successfully in OpenVPN VPN Client, more than a week has passed since the problem was reported and still nothing I think this does not work, it did not work, comment and say that their product services fail they fix nothing
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#32
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