tp link wpa4220 powerline stopped working

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tp link wpa4220 powerline stopped working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tp link wpa4220 powerline stopped working
tp link wpa4220 powerline stopped working
2021-11-25 06:01:47
Model: TP-Link Routers  
Hardware Version: V5
Firmware Version:

Good day 

 

I have a tp link wpa4220 connecting with a AV600 it has been working perfectly for 5 months in my room however a few days ago I could no longer connect to the internet it says connected without internet.

I reset the av600 and repaired it to the wpa4220 in the same room I get internet when I move to my daughter's room it works and other plugs in the house but the minute I take it to my room where it previously worked it does not pair with the wpa4220. 

We have not changed anything electronically in the house, it's plug in directly to the wall nothing else is plug in.

 

Please help. 

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Re:tp link wpa4220 powerline stopped working
2021-11-25 08:13:48 - last edited 2021-11-25 08:16:53

Hello @Mduduzi007 

Thank you for your detailed post. 

1.  It is recommended to check the powerline KIT is on the latest  firmware  and upgrade firmware for them: 
(select Hardware according to the back label of device before download corresponding firmware )
Firmware for WPA4220: https://www.tp-link.com/support/download/tl-wpa4220/
Firmware for PA4010: https://www.tp-link.com/support/download/tl-pa4010-kit/#Firmware

 

Note:  NVM& PIB is the firmware file for wired powerline units, firmware update via tpPLC Utility:How to update the firmware using the tpPLC Utility on Windows?

Bin. file is the firmware file for wireless powerline unit, firmware update via Web page of wireless powerline unit:How to update the firmware of Powerline ac Extender via web-based management interface (new logo)?

2. Try a different wall outlet for extender in the same room where extender used to work there

3. Try to remove the things that may affect the power environment as guide here
https://www.tp-link.com/support/faq/409/

 

For test purpose, if locate the kit in the same room, will they lose pair or does House Led goes OFF or not? 

 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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