VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)

This is incredibly frustrating.
I purchased a new Archer AX55 specifically for the VPN Client functionality, and it won't connect to ANY OpenVPN servers in the "VPN Client" connections. It won't connect to paid or even free OpenVPN servers. It will connect to VPN servers via L2TP/IPSec, but NO OpenVPN servers are connecting. It just hangs on "Connecting".
This is the same free VPN server I was testing with (it allows multiple methods of connection). It just sat on "Connecting" forever via OpenVPN. But it connected fine with L2TP/IPSec.
You can imagine my frustration - especially if OpenVPN is not connecting at all for ANY server.
Please advise. If I have to get a different router, I will return this one.
Thanks.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello @DGoldwas
Thank you for reaching out to us and welcome to the TP-Link community.
We just found you created a support ticket by sending an email to support forum, we will discuss it via email and update here once this is confirmed or fixed.
- Copy Link
- Report Inappropriate Content
@DGoldwas Any luck with fixing this? I'm also getting quite stuck trying to have OpenVPN client connect to any server from my AX55.
- Copy Link
- Report Inappropriate Content
@polyphon The answer seemed to be what tech support told me after a LOT of debugging:
The VPN client feature in our router doesn't support date-ciphers option in the 2.5 version configuration file. The data-ciphers option is not necessary when you use the AX55 to connect to the VPN Server.
You can edit the configuration file. Add "#" before each line to change this line to be a comment.
For example:
#data-ciphers AES-256-CBC
#data-ciphers-fallback AES-256-CBC
Hope that helps!!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I had the same issue with an AX55 when setting an OpenVPN client.
The problem is in the openvpn config file:
...
ca [the forum system complains when a 'ca' is followed by another one... ] ca.crt
cert client.crt
key client.key
...
doesn't work
My solution:
in the openvpn config file, insert ca.crt contents between <ca> and </ca>, eg:
<ca
-----BEGIN CERTIFICATE----
MIDGW...
...
-----END CERTIFICATE----
</ca>
Do the same with client.crt contents between <cert> and </cert>
Do the same with client.key contents between <key> and </key>
et voilà...
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content

Information
Helpful: 0
Views: 6232
Replies: 6
Voters 0
No one has voted for it yet.