VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)

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VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)
VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)
2022-06-04 14:29:52
Tags: #VPN #OpenVPN
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.0.9 Build 20220330 rel.33(5553)

This is incredibly frustrating.


I purchased a new Archer AX55 specifically for the VPN Client functionality, and it won't connect to ANY OpenVPN servers in the "VPN Client" connections.  It won't connect to paid or even free OpenVPN servers.  It will connect to VPN servers via L2TP/IPSec, but NO OpenVPN servers are connecting. It just hangs on "Connecting".

 

 

This is the same free VPN server I was testing with (it allows multiple methods of connection).  It just sat on "Connecting" forever via OpenVPN.  But it connected fine with L2TP/IPSec.

 

 

You can imagine my frustration - especially if OpenVPN is not connecting at all for ANY server.

 

Please advise. If I have to get a different router, I will return this one.

 

Thanks.


 

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6 Reply
Re:VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)
2022-06-06 07:52:35

Hello @DGoldwas 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

We just found you created a support ticket by sending an email to support forum, we will discuss it via email and update here once this is confirmed or fixed.

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Re:VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)
2022-07-30 02:41:27

  @DGoldwas Any luck with fixing this? I'm also getting quite stuck trying to have OpenVPN client connect to any server from my AX55.

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Re:VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)
2022-07-30 14:32:31 - last edited 2022-07-30 14:32:54

  @polyphon The answer seemed to be what tech support told me after a LOT of debugging:

 

 

The VPN client feature in our router doesn't support date-ciphers option in the 2.5 version configuration file. The data-ciphers option is not necessary when you use the AX55 to connect to the VPN Server.

You can edit the configuration file. Add "#" before each line to change this line to be a comment.

For example:

#data-ciphers AES-256-CBC
#data-ciphers-fallback AES-256-CBC

 

Hope that helps!!

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Re:VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)
2022-08-01 02:17:25

polyphon wrote

  @DGoldwas Any luck with fixing this? I'm also getting quite stuck trying to have OpenVPN client connect to any server from my AX55.

 

@polyphon You may refer to the troubleshooting guide we provided in this thread, then report back if the VPN Client still fails:

VPN Client is not working

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#5
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Re:VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)
2022-09-17 17:37:52

  @DGoldwas 

I had the same issue with an AX55 when setting an OpenVPN client.

The problem is in the openvpn config file:

...

ca  [the forum system complains when a 'ca' is followed by another one... ] ca.crt

cert client.crt

key client.key

...

doesn't work

 

My solution:

in the openvpn config file, insert ca.crt contents between <ca> and </ca>, eg:

<ca

-----BEGIN CERTIFICATE----

MIDGW...

...

-----END CERTIFICATE----

</ca>

 

Do the same with client.crt contents between <cert> and </cert>

Do the same with client.key contents between <key> and </key>

 

et voilà...

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#6
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Re:VPN Client not connecting to ANY OpenVPN servers on Archer AX55 v1.0 (AX3000)
2023-01-26 17:27:00

Bonsoir à tous, 

 

  @DGoldwas Super merci pour le tuyau, ca fonctionne parfaitement !!

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OpenVPN
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