Forums

Stories

Knowledge Base

TP-Link Community > Tapo Smart Cameras > 4 cameras not acquiring dhcp reservation

< Tapo Smart Cameras

4 cameras not acquiring dhcp reservation

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

4 cameras not acquiring dhcp reservation

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

NoMadPH

LV1

2022-09-21 10:31:54 - last edited 2022-12-12 20:14:04

Posts: 16

Helpful: 10

Solutions: 1

Stories: 0

Registered: 2019-09-28

4 cameras not acquiring dhcp reservation

2022-09-21 10:31:54 - last edited 2022-12-12 20:14:04

2 - C310

2 - C200

Using Omada SDN controller to assign IP reservations to all 3 cameras. After reboot of all 3 cameras, they do not get assigned the reserved IPs I set for them. They automatically acquire an IP from the DHCP pool. I have 6 other Tuya IoT devices that have reserved IPs with no issues after device recycle. These cameras have to be rebooted every 24hrs to reduce lag and crashes when viewing. But these cameras refuse to accept the IPs that are reserved for them! This makes it especially annoying because I would have to change the cameras' IP addresses in OBS and the VIGI NVR every time the IPs change!

Why is this happening?

What is the fix?

Why aren't support adn devs replying to other posts about this issue?

Is there a dev firmware that may fix this issue?

thanks

1 Accepted Solution

NoMadPH

LV1

2022-12-12 19:55:39 - last edited 2022-12-12 20:14:04

Posts: 16

Helpful: 10

Solutions: 1

Stories: 0

Registered: 2019-09-28

Re:4 cameras not acquiring dhcp reservation-Solution

2022-12-12 19:55:39 - last edited 2022-12-12 20:14:04

@Solla-topee

there was/is an issue with the Omada ER605 router this is the fix until an official firmware is released

https://community.tp-link.com/en/business/forum/topic/542294?page=1

Recommended Solution

3 Reply

Solla-topee

2022-10-14 08:21:56 - last edited 2022-10-14 08:47:40

Posts: 11547

Helpful: 1844

Solutions: 1336

Stories: 8

Registered: 2020-05-19

Re:4 cameras not acquiring dhcp reservation

2022-10-14 08:21:56 - last edited 2022-10-14 08:47:40

Hello @NoMadPH

Sorry for the late reply,

Double check if there is any Wi-Fi extender between router & the camera,

To help isolate the issue, try to connect the camera directly to router if possible, not AP or extender and see if that makes any difference.

For ' they do not get assigned the reserved IPs I set for them. They automatically acquire an IP from the DHCP pool.'

Can you help provide some information

1) a photo of the IP reservation settings & IP address did not accord to the IP reservation settings.

2) the MAC address of the camera (please share via PM)

3) Model of the router, and network topology ( note if have any Wifi extender in the network topology)

Example: ISP X - router Archer C7 -<Ethernet> AP model <Wireless>Tapo C100

Thank you.

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.

NoMadPH

LV1

2022-12-12 19:55:39 - last edited 2022-12-12 20:14:04

Posts: 16

Helpful: 10

Solutions: 1

Stories: 0

Registered: 2019-09-28

Re:4 cameras not acquiring dhcp reservation-Solution

2022-12-12 19:55:39 - last edited 2022-12-12 20:14:04

@Solla-topee

there was/is an issue with the Omada ER605 router this is the fix until an official firmware is released

https://community.tp-link.com/en/business/forum/topic/542294?page=1

Information

Helpful: 3

Replies: 3

4 cameras not acquiring dhcp reservation

4 cameras not acquiring dhcp reservation

Information

Voters 1

Tags