Archer VR600 - Connection dropping several times an hour (resolve timeout for dns msftncsi com)
after contacting my local representative ( local support team ) of TP-Link for support of the following issue, sending them the router for Lab testing and receiving it back saying everything is alright,
i got the modem back yesterday and after just few minuets i noticed the problem return
( i am very close to paint the product in blue and through it to the see.... hope you will be able to provide some help to relieve the stress this product is causing me for the last few month)
since the day i bought this modem/router to replace the rented1 from my ISP ( 04/sep/22)
i keep experience internet disconnections every 5-20 min (been experience as videos streams drops and requires waiting for internet to return to get a connection again)
sometimes after i run fast enough to check the diagnostic of the Router, it some times shows Fail on the " Network Connection Status Inspect " if for disconnections from the ISP of saying "Please configure your DNC manually".
for the last 2 days i have checked the log which keeps showing "resolve timeout for dns msftncsi com"
(no idea if that is related but i keep seeing many post of ppl experiencing same problems on diff models)
The router is with the latest Firmware version available.
will try connect the local support again once the weekend will be over, trying my luck here as well.
hopefully to have a solution soon enough.
- replacing the router (while the current1 was sent to LAB testing at the local supporter) and using the rented router from the ISP, i was n't having the same issues.
- in addition, the Web Infrastructure was tested and found to be in good shape.
- testing replacing the ISP to different1 didn't change the drops on the internet connection
- seen on some post saying that it's recommended to connect the WAN DNS to 126.96.36.199 ; giving it a try now as-well
edit: update: connecting WAN DNS to 188.8.131.52 did not help, issue persist
those drops are a real nightmare!
(the min you require from high end product is to provide at least stable internet connection)