Hs100s will not connect to my WiFi
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I found the below thread but even after reading it and checking my Routers are set to WPA2/PSK ONLY mode they still will not connect.
HS100 won't connect to my WiFi - TP-Link Community
they used to work, then my ISP replaced my router which enforced WiFi network password complexity requirements so i had to change the password.
I have 4 x HS100s and 2 of them i managed to get connected to the WiFi with newer password successfully (these two appear to be hardware version v2.1), the other 2 will not reconnect (these to appear to be hardware version v4.1 according to the label on the back)
So if anyone has any ideas i would be very grateful
Thanks
Pedro
Hi thanks for that
I disabled my 5g wireless and renamed it so it has no choice but to use 2.4, however it's still not working
- I go to add a device
- it scans
- it finds them both
- i select either of them
- it says connect, so i do, it sits there and the blue circle goes round and round for a few minutes
- eventually i get a "Unable to Connect to your Smart Plug WiFi, 1 try closer to the plug, 2 try restarting the plug, 3 turn off vpn"
- I have tried both plugs, restarted them multiple times
- I've tried sitting next to the plug
- I do not use VPN
I have tried using 2 different phones
Hi my main phone is a Google Pixel 6 Pro in android 13 however I have also tried on my old HUAWEI Honor 10 on android 10
This is the error
My phone is connected to the plug too
Many thanks Peter
App Logs also attached
