Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
![](/avatar/default.png)
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928
For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127
For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425
For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425
For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425
For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Sunshine Hi, i am using the latest beta firmware for MR600 V1 and the Jio sim is working fine but no carrier aggregation at all.
I was getting Carrier aggregation before with the old software and jio 4g SIM. I live next to the Mobile tower and was getting 4G+ with bands 40,40 with the old firmware and now with new firmware ( Archer_MR600(EU)_V1_Builld_20231127 (Updated on Nov. 27th 2023) ) no carrier aggregation at all , i tried Auto and Manual
- Copy Link
- Report Inappropriate Content
Do you have a Xiaomi phone for comparison?
For carrier aggregation issue, please refer to this reply: https://community.tp-link.com/en/home/forum/topic/615176?replyId=1334338
- Copy Link
- Report Inappropriate Content
@Sunshine Thanks for your prompt response, mine is Archer MR600 (EU)-V2 and sure will try with your suggestions and let you know the status.
Regards,
Kishor
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Sunshine after upgrading the firmware provided for MR600 v2 still the issue exists.
model name : Archer MR600
Can you please find the firmware and hardware version in the screenshot provided
- Copy Link
- Report Inappropriate Content
test5Gt wrote
@Sunshine after upgrading the firmware provided for MR600 v2 still the issue exists.
model name : Archer MR600
Can you please find the firmware and hardware version in the screenshot provided
Hi, may I have a screenshot of the Advanced > Network > Internet page as well? Please ensure the PDP Type is XLAT for 5G Jio SIM card.
Share with us a log file as well.
In addition, based on your status page, there is already Internet IPv4 address but there is a red x in the Internet part, please click IPv6 to see if there is IPv6 address as well.
- Copy Link
- Report Inappropriate Content
Hope you are doing well.
Can you please provide the solution for TL MR 6400 V5.0. I'm also facing the same problem but in my case, some apps like Instagram, WhatsApp, and Telegram are working fine but I'm not able to use the internet in my browser or any other app. Can you please help?
Sunshine wrote
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 (Updated on August 15th 2023)
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 (Updated on August 18th 2023)
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 (Updated on Oct. 9th 2023)
For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127 (Updated on Nov. 27th 2023)
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
- Copy Link
- Report Inappropriate Content
@Sunshine a BIG thanks to you! After changing PDP type ->> XLAT , i can get the internet back online. However, earlier i have created profile for Pv4 only and IPv6 only, after using this i cannot get the IPv6 go away (i am using PiHole to remove ads, so need IPv4 only.
If i am not wrong, changing PDP type CLAT is a 4 to 6 conversion. that is why the WAN IPv4 IP is now 192.0.0.1 and the route is at 192.168.1.0/24 pointing out towards 192.0.0.1.
Can you guys please fine tune on this part please? also, TP-Link DDNS not wrking for IPv6 as well. it's only updating IPv4 IP.
- Copy Link
- Report Inappropriate Content
@Sunshine Hey @Sunshine, After updating my TP-Link MR600V2 to the beta version, I noticed the router is not showing 4G+ however, the internet works fine. Does the carrier aggregation work with the beta firmware? I'm pretty sure it's the same Band40 I used to get 4G+ nothing has changed other than firmware.
- Copy Link
- Report Inappropriate Content
ProTip wrote
@Sunshine a BIG thanks to you! After changing PDP type ->> XLAT , i can get the internet back online. However, earlier i have created profile for Pv4 only and IPv6 only, after using this i cannot get the IPv6 go away (i am using PiHole to remove ads, so need IPv4 only.
If i am not wrong, changing PDP type CLAT is a 4 to 6 conversion. that is why the WAN IPv4 IP is now 192.0.0.1 and the route is at 192.168.1.0/24 pointing out towards 192.0.0.1.
Can you guys please fine tune on this part please? also, TP-Link DDNS not wrking for IPv6 as well. it's only updating IPv4 IP.
Hi, thank you very much for the feedback.
I am afraid IPv6 cannot be removed for Jio 5G SIM, based on previous analysis, Jio uses the 464XLAT, that is why the internet stops working on our devices with Jio 5G SIM, the beta firmware added XLAT option to solve the internet compatibility issue.
In addition, regarding the DDNS function, it is true that only IPv4 is supported for now, we will record your suggestion and report to the development team for evaluation.
- Copy Link
- Report Inappropriate Content
![](/avatar/default.png)
Information
Helpful: 41
Views: 73314
Replies: 407
Voters 4
![voter's avatar](/avatar/avatar-14.png)
![voter's avatar](/avatar/avatar-17.png)
![voter's avatar](/avatar/avatar-0.png)
![voter's avatar](https://static-community.tp-link.com/icon/c02d2040ff9642758707f09c619973c3.jpeg)