India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

425 Reply
Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
2024-10-22 06:17:08

  @Sunshine I am Facing the Same issue in my TP Link mr 600 (eu) v2 Router. Please Provide the Beta Firmware link for Solution. latest patch Version is: 

Firmware Version: 1.8.0 0.9.1 v0001.0 Build 240716 Rel.60322n
Hardware Version: Archer MR600 v2.0 00000003

 

Last T-plink Customer Care provided me this Firmware on mail: Archer_MR600(EU)_V2_1.7.0_230801

Sunshine wrote

This Article Applies to:

All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.

 

Issue Description/Background:

Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.

 

Available Solution
 

Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware. 

 

For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 

For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 

For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 

For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 

For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 

For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 

For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 

For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127 

For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425

For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425

For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425

For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313

 

 

Notes:

1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.

 

If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.

You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot! 

 

2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.

3) We will update this thread once there is any other beta firmware for other models or versions.

4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding

 

If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:

1. A screenshot of the Advanced > Status page.

2. A screenshot of the Advanced > Network > Internet page.

3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.

4. Model number, hardware and firmware version of the TP-Link router. 

 

Do let the community know if there is anything else that we can help with. We are always happy to help.

 

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#439
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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
2024-10-23 17:33:57

  @Sunshine 
 

Thanks for the update! I’ll definitely check out the beta firmware for the MR600 V1. It’s great to see TP-Link actively working on the Jio 5G SIM compatibility.

I’ll monitor the situation to see if the SIM is plug and play or if I need to create the XLAT profile manually. I’ll make sure to share the MCC and MNC if needed.

Appreciate the info, and looking forward to resolving this issue!

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#440
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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
2 weeks ago

  @jk32 u got any solution? Xlat firmware? Kindly share

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#441
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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
a week ago

Sunshine wrote

This Article Applies to:

All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.

 

Issue Description/Background:

Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.

 

Available Solution
 

Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware. 

 

For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 

For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 

For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 

For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 

For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 

For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 

For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 

For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127 

For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425

For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425

For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425

For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313

 

 

Notes:

1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.

 

If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.

You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot! 

 

2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.

3) We will update this thread once there is any other beta firmware for other models or versions.

4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding

 

If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:

1. A screenshot of the Advanced > Status page.

2. A screenshot of the Advanced > Network > Internet page.

3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.

4. Model number, hardware and firmware version of the TP-Link router. 

 

Do let the community know if there is anything else that we can help with. We are always happy to help.

 

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#442
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Re:India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
a week ago
  @Sunshine  Hey I am in similar situations with JIO 5G sim but different router TL-MR100.  Are there any firmware solutions lately? I have troubleshooting few points.. I have seen router gets connected when PDP is IPv6 and IPv4 or IPv6 only. When its IPv4 its doesn't connect to jio network itself.
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#443
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