Hi Team,

I have an MR600 router (V3 model).

I'm facing the exact same issue — no internet access when using a Jio SIM card that previously worked in a 5G phone and is now being used in the MR600 router.

Earlier, I had used the beta image and enabled the XLET option to make it work. However, when I recently tried using the beta image again, it gave me an "Internal Error: 1".

Does anyone have a fix for this?

  @Sunshine 

Hello everyone, I recently encountered an issue using Jio SIM with my TP-Link NX200 router. My Jio SIM is unable to connect to the network on NX200, but it works fine on my phone and other devices.

Issue Description

• My Jio SIM does not obtain an IPv4 address on NX200, preventing internet access.
• I tried manually configuring the APN, but the connection still fails.
• Other SIM cards (such as Airtel) work fine on NX200, but Jio SIM does not.
• I found that NX200 does not support XLAT, while Jio relies on 464XLAT for IPv4 compatibility.

Solutions I Have Tried

1. Manually configuring APN:

• Set PDP type to IPv4-only or IPv6-only, but still no connection.

2. Firmware update:

• Checked TP-Link’s official website, but no Beta firmware for NX200.

3. Testing different SIM cards:

• Airtel and Vi SIMs work fine on NX200, but Jio SIM still fails.

Looking for Help

• Is there a Beta firmware for NX200 that resolves Jio SIM compatibility issues?
• Is there a Jio ISP file available for manual update?
• Are there any other settings that can make Jio SIM work on NX200?

I would appreciate any advice from experienced users or TP-Link officials. Thanks in advance! 🙏

Hardware Version:Archer NX200 v2.0

  @Sunshine I am using Archer NX 200 router. It works perfect with Airtel SIM but on JIO SIM, the internet is working on my macbook pro and Ipad pro. But neither on lan nor on mobile devices , internet is not working. I tried manual APN with PDP type : IPV4. But when selected this, the internet is not working at all on any devices. I am running this router on the latest software version: 1.0.0 3.0.0 v60e0.0 Build 240822 Rel.76438n ; Hardware version: Archer NX200 v2.0 00000000. Kindly support

Sunshine wrote

This Article Applies to:

All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.

 

Issue Description/Background:

Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.

 

Available Solution
 

Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware. 

 

For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 

For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 

For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 

For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 

For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 

For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 

For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 

For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127 

For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425

For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425

For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425

For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313

 

 

Notes:

1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.

 

If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.

You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot! 

 

2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.

3) We will update this thread once there is any other beta firmware for other models or versions.

4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding

 

If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:

1. A screenshot of the Advanced > Status page.

2. A screenshot of the Advanced > Network > Internet page.

3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.

4. Model number, hardware and firmware version of the TP-Link router. 

 

Do let the community know if there is anything else that we can help with. We are always happy to help.

Sunshine wrote

This Article Applies to:

All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.

 

Issue Description/Background:

Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.

 

Available Solution
 

Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware. 

 

For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 

For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 

For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 

For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 

For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 

For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 

For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 

For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127 

For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425

For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425

For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425

For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313

 

 

Notes:

1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.

 

If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.

You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot! 

 

2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.

3) We will update this thread once there is any other beta firmware for other models or versions.

4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding

 

If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:

1. A screenshot of the Advanced > Status page.

2. A screenshot of the Advanced > Network > Internet page.

3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.

4. Model number, hardware and firmware version of the TP-Link router. 

 

Do let the community know if there is anything else that we can help with. We are always happy to help.

Sunshine wrote

This Article Applies to:

All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.

 

Issue Description/Background:

Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.

 

Available Solution
 

Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware. 

 

For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 

For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 

For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 

For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 

For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 

For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 

For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 

For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127 

For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425

For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425

For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425

For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313

 

 

Notes:

1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.

 

If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.

You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot! 

 

2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.

3) We will update this thread once there is any other beta firmware for other models or versions.

4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding

 

If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:

1. A screenshot of the Advanced > Status page.

2. A screenshot of the Advanced > Network > Internet page.

3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.

4. Model number, hardware and firmware version of the TP-Link router. 

 

Do let the community know if there is anything else that we can help with. We are always happy to help.

  @BighornDeer

Xlat firmware for nx200 v2 is available at community.. Jio works... I personally tried it

  @Sunshine Please provide the same for my For Archer MR200(EU) V4. 
After using a jio sim on my 5G phone and re-insert the same sim on router the above said issue started and unable to browse any thing. Please help me on this.