Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade

Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade

27 Reply
Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-08-25 09:27:04

  @temmy0817 

 

Now tell me how I am supposed to that step by step!!! because in any case you need to plugin eithernet cable.

 

1. "I have PoE power supply"

2. "I dont have poe power supply"

 

DOES IT HAVE TO BE CONNECTED TO A DECO DEVICE THAT HAS FUNCTION OF THE RAUTER?????

 

/Dean

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#12
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Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-08-25 09:33:45
i think the instructions are very clear, read it carefully, use the supplier power cord , dont plug the ethernet cable , but if you have already configured the outdoor unit to be a separate network, you have to reset it to factory setting first, and yes, an existing deco network in either router mode or ap mode you should be up and reunning first
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#13
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Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-08-25 10:19:11
I still dont get it!!! Wich of the installation procedures are to be followed? Nr.1 or Nr2???!!!! I tried both and thezy fail!!! Does Outdoor unit support PoE only, or do the LAN ports support Ethernet functionality??? this is getting absurd!! I am using Deco App, and do not know what to do now. STEP STEP...PLEASE!!!!
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#14
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Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-08-25 11:11:15 - last edited 2023-08-25 11:14:32

  @Dean_B 

I think Temmy wants to say: use the supplied DC power adapter to power on X50-outdoor first, (not using POE supply yet), then go back to Deco APP and add X50-out into the current Deco Mesh network(Deco X20-4G)  wirelessly first. 

If it could be added into the Mesh network on the APP this time, then unplug the DC power adapter and plug X50-out back into the POE switch.

 

Thank you very much.

 

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#15
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Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-08-25 12:31:34
On my App I do not have "Add Deco Unit" Feature. Just create a network, and share this network???? How come??? Since this menu not available, how am I supposed to do that?
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#16
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Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-08-26 07:43:15

  @David-TP 

 

David, you should be more structured in checking things prior to giving advices.

I lost whole one day on trying to add new device as a "Manager" on that particular network. I have to be the "Owner" in order to add devices.

 

What I do not understand is you have my account details, you see ALL networks I am involved in and my attempts on reconfiguring things, or whatever I do.

 

My suggestion would be that "Manager" or in my opinion Admin should have more rights. In my case I deal with people that have not got a clue about IT infrastructure and I administrate all. Should be able to add devices even as a "Manager"

 

Br Dean

 

 

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#17
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Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-08-28 09:54:53

  @Dean_B 

Hi, Dean, Thanks for getting back to me.

I did see other users mention this feature request a few days ago about the manager account(620018) and I am sorry I did not associate it with your issue here.

The process of adding Deco is also trying to bind this Deco with the current email account. Since the whole Mesh system needs to be under the same email account, so we do not allow adding Decos under manager account.

Thank you very much and best regards.

 

 

 

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#18
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Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-08-31 01:07:09

  @David-TP Hi David, just to confirm, is this build for x50 outdoor with hardware v1 only? I just checked mine and see that it's v1.6. Would it be problematic if I proceed to install it on mine? Thank you!

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#19
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Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-08-31 18:31:49
I installed this firmware. My X50 Outdoor continues to go offline in the app after a few days. It continues to work in real life. The logged-in devices are displayed as LAN in the main router
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#20
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Re:Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
2023-09-26 15:07:01

  Just Fiy, after updating to the latest beta version 1.2.1 Build 20230907 Rel 61321, my Outdoor node wireless backhaul keeps switching to 2.4Ghz only. 

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#21
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