Vi 4G Sim wifi works in laptop but not in mobile

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Vi 4G Sim wifi works in laptop but not in mobile

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Vi 4G Sim wifi works in laptop but not in mobile
Vi 4G Sim wifi works in laptop but not in mobile
2023-10-13 06:24:50
Model: Archer MR600  
Hardware Version: V3
Firmware Version:

 I have been using the Archer MR600 for almost two months without any issues, but yesterday I encountered a problem. I am using a Vi Postpaid 4G+ SIM card for internet connection. Since yesterday, I have been unable to access the internet on my mobile device, although I can still access it on my laptop.

 

I tried removing the Vi SIM card from the router and inserting it into my mobile phone, and to my surprise, it worked perfectly in my mobile device. 

 

I have reset the Wi-Fi multiple times, but my phone is still unable to access the internet through the router, even though my laptop can connect without any problems. I initially thought it might be a problem with my mobile device, so I tested it with more than three other mobile devices, but the issue persists.

 

One more thing I tried is that I have tried different Vi sim in router & here I can access internet for both mobile & laptop but not able to access internet through current sim.

 

 

Could you please assist me in resolving this issue?

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Re:Vi 4G Sim wifi works in laptop but not in mobile
2023-10-16 08:09:57

  @KiranMore 

 

Hi, are your mobile phones all Android phones?

Please try to follow the solution on this thread to see if it solves the problem:

Some client devices have no internet access such as Android devices or Chromecast etc. 

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