Continua finestra ""Avete visto il video live per 5 minuti senza fare nulla...
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After Upgrade Firmware 1.04 To 1.06 B230609 Rel.72971n, when Hardware v1.06, (P/N: 1770500111)
After activating the Patrol which I then tried and then deactivated, an annoying message appears just when I am looking at the cam from the high-end Samsung A32 Android mobile phone. -
Buy an annoying message every now and then
"""You watched the video live for 5 minutes without doing anything. Do you want to continue watching? ,.,.,.......... cancel - continue --"""
I'm exhausted because it interrupts my viewing
Then I have to click "TAP" to restart the display.
HELP ME BECAUSE I AM BEGINNING TO HATE THIS CAMERA.
--------I'm in the process of buying a C520WS, but honestly at this point I'm thinking about another brand.---
HOW DO I REMOVE THIS MESSAGE? Product purchased on 12/October/2023.
1) The camera is configured and reset, very strong signal on 2.4ghz.
2) The camera from the router is 2.8m away.
3) The update is the last one as mentioned at the beginning.
4) The Patrol is deactivated and the positions have been removed "and empty".
5) Notifications activated, but not the advanced ones which are paid and don't interest me.
6) Privacy zones off.
Thank you on advance
HI.
So there's news.
It seems that I solved it by enabling Wi-Fi on the cell phone.
The message appears to have no longer appeared.
Furthermore, I noticed that even from a distance of 13km, I could see the terrace of the house, with wifi enabled and the internet network obviously with mobile data active.
I was able to pan the camera and zoom.
So for now the problem seems solved.
Obviously the IP port 192.168.1.xxx (Class C) of the Tapo C500 is enabled as the port on the router for output with Port Mapping by setting both port 2020 and 554 open!
For now the 1 hour message has no longer appeared.
Thanks anyway.
In a few days I will purchase the Tapo C520WS, I hope it has no problems whatsoever. And among the features it is even superior to the C500.
HI.
So there's news.
It seems that I solved it by enabling Wi-Fi on the cell phone.
The message appears to have no longer appeared.
Furthermore, I noticed that even from a distance of 13km, I could see the terrace of the house, with wifi enabled and the internet network obviously with mobile data active.
I was able to pan the camera and zoom.
So for now the problem seems solved.
Obviously the IP port 192.168.1.xxx (Class C) of the Tapo C500 is enabled as the port on the router for output with Port Mapping by setting both port 2020 and 554 open!
For now the 1 hour message has no longer appeared.
Thanks anyway.
In a few days I will purchase the Tapo C520WS, I hope it has no problems whatsoever. And among the features it is even superior to the C500.