Can’t connect to Deco x50

Can’t connect to Deco x50

Can’t connect to Deco x50
Can’t connect to Deco x50
2024-01-06 07:14:58

I have a M4 Deco as a main router and I have the Deco X50 in my room which is far away from the M4, So I have connected a LAN cable from the M4 to to the X50. How do I make this setup work? Currently when I turn on the X50 with the lan and power cable inserted, it turns green and does not show the blue blinking light. I can't seem to find this Deco on the app either. 

  0      
  0      
#1
Options
5 Reply
Re:Can’t connect to Deco x50
2024-01-08 06:25:19

  @gauthamcode 

Hi, did you set Deco X50 before?

If yes, with the "Dynamic IP" connection type, it is plug-and-play once plugged into the network source.

I think you could try to manually reset the Deco X50 once by holding the reset pinhole for 1s, then check whether its LED light could turn to flash blue.

Thank you very much and best regards.

 

  0  
  0  
#2
Options
Re:Can’t connect to Deco x50
2024-01-08 07:37:35

  @David-TP 

So I haven't set up this deco x50 before, it's straight out of the box. I tried resetting it but still no blinking blue lights. Tried turning the power off and on. Maybe this one is defective?

 

Can the x50 be connected to M4 through lan (PS: M4 is the main router)? Should I try resetting the main router? 
 

 

  0  
  0  
#3
Options
Re:Can’t connect to Deco x50
2024-01-08 09:40:37 - last edited 2024-01-08 09:43:58

  @gauthamcode 

Hi,  May I know the hardware version of the Deco X50 and could you please leave me a message with the MAC address on the Deco X50?

 

I don't think it is defective and I remember that the latest patch of Deco X50_V1 with firmware 1.4.0 and above mentioned a new network configuration protocol---TSS (TP-Link Simple Setup) Auto Discovery, which might be related.

Decos are now able to quickly discover nodes that support TSS(TP-Link Simple Setup) whether they are pre-networked in the factory or not. You will then be presented with corresponding prompts from the Deco App to confirm that the nodes should be added to your network – making your network setup and upgrades simpler and easier than ever.

 

Deco X50 could be connected to Deco M4 When M4 is the main Deco.

Compared with resetting  Deco M4, it is suggested to try the following suggestion:

1. unplug the Ethernet cable between Deco X50 and M4. 

2. check the LED status on the X50, whether blinking red or solid green.

3. if the LED is blinking red, you could reset it again and try to add it wirelessly into the Mesh network of M4.

Wait for your reply and best regards.

 

 

  0  
  0  
#4
Options
Re:Can’t connect to Deco x50
2024-01-08 10:08:00

  @David-TP 

Model: Deco X50 PoE(US) Ver: 1.0

MAC: 3C-52-A1-AB-2D-B4

  0  
  0  
#5
Options
Re:Can’t connect to Deco x50
2024-02-15 09:33:47

  @David-TP It's connecting wirelessly through Mesh, but it's not giving me a strong Wifi signal - I want to conenct it through LAN. And when I connect it through LAN - the app does not show the x50

  1  
  1  
#6
Options

Information

Helpful: 0

Views: 569

Replies: 5

Related Articles