Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1)

Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1)

Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1)
Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1)
2024-04-30 10:45:16 - last edited a week ago
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.7.6

Just wondering if anyone else has seen this issue recently as, considering all devices are on current f/w, I believe there may be an issue...

 

Using android Deco app - on attempting to pair a Tapo P100 Wi-Fi Socket (UK) on f/w v1.2.1 to Deco M5 (v3) f/w 1.7.6 process reports 'the current firmware version of the deco router is not supported'. Previous Tapo f/w version allows pairing and operation perfectly across both Deco and Tapo apps.

 

Once a socket is paired successfully with Deco but at the previous f/w version on upgrading to f/w 1.2.1 the socket shows off-line (and remains so) from Deco smart home functionality although is still on-line from a network P.o.V. Socket remains perfectly functional through the Tapo app.

 

Any ideas?

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#1
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1 Accepted Solution
Re:Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1) -Solution
2024-05-06 07:32:23 - last edited a week ago

  @TheHundredth 

Hi, Thank you very much for the feedback.

The reported issue might be related to the following QA:

Smart Home in the Deco APP

3. Why does Deco APP report "The current firmware version of the Deco router is not supported. Please check if there is a newer version and update before continuing" when adding a smart device?

To enhance device security, Tapo and Kasa recently upgraded to the new security protocol, KLAP. However, some models of Deco routers have not yet synchronized with this protocol. KLAP will be added gradually through firmware updates on Deco. 

Deco models that supports KLAP: X20_V4, X20-4G_V2, X50/X55_V1/V1.2, X60_3.0, BE95_V1, BE85 V1/V2

 

Best regards.

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#2
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Re:Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1) -Solution
2024-05-06 07:32:23 - last edited a week ago

  @TheHundredth 

Hi, Thank you very much for the feedback.

The reported issue might be related to the following QA:

Smart Home in the Deco APP

3. Why does Deco APP report "The current firmware version of the Deco router is not supported. Please check if there is a newer version and update before continuing" when adding a smart device?

To enhance device security, Tapo and Kasa recently upgraded to the new security protocol, KLAP. However, some models of Deco routers have not yet synchronized with this protocol. KLAP will be added gradually through firmware updates on Deco. 

Deco models that supports KLAP: X20_V4, X20-4G_V2, X50/X55_V1/V1.2, X60_3.0, BE95_V1, BE85 V1/V2

 

Best regards.

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#2
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Re:Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1)
2024-05-06 19:40:30

  @TheHundredth I'm having the same issue with a brand new xe75 deco. My tapo L510 bulbs or P110 and P100s will not connect via the setup screen in the deco app. I've reset the devices and checked they will connect to the Deco iot network , but no joy operating from the deco app. Have gone back to the Tapo app. 

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#3
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Re:Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1)
2024-06-15 10:58:03

  @David-TP hi, when will this be fixed? I have XE75 and i cannot connect my Tapo P110 and it has been months since i have gotten them. Thanks

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#4
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Re:Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1)
2 weeks ago

 Hi @David-TP, I've been suffering from the same problem and this thread was reported 6 months ago, and it still hasn't been fixed. Is it impossible to fix?

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#5
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Re:Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1)
a week ago

 Hi  @David-TP 

 

I am having the same problem: Deco M5 devices running on Firmware version 1.7.8 Build 20240719 Rel. 70981 cannot onboard a Tapo P115 Smart Plug. On the Tapo forum I was told that "Tapo and Kasa recently upgraded to the new security protocol, KLAP. However, some models of Deco routers have not yet synchronized with this protocol".

 

Is there any roadmap to update the Deco M5 Router Firmware to become compatible with the KLAP Protocol?

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#6
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Re:Deco M5 (v3 f/w 1.7.6) will not onboard Tapo P100 (v1.2/v2 f/w 1.2.1)
a week ago

@LCharlie  Thank you very much for your time and patience.

Deco M5_1.7.8 still doesn't support KLAP yet so the Tapo devices can't be set up directly through Deco APP. So far, it is still suggested to configure the Tapo devices directly through the Tapo App.

 

  @HoratiuC 

Hi, I'm afraid there hasn't been any updated news about the firmware release roadmap of Deco M5. I will check with the engineers to see whether they had any workaround/beta available. Will update here as soon as I receive further reply,

Thanks again and best regards.

 

 

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