Camera not working

2024-07-15 09:30:34 - last edited 2024-07-25 10:34:13

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Registered: 2024-07-15

Camera not working

2024-07-15 09:30:34 - last edited 2024-07-25 10:34:13

Model: Tapo C310

Hardware Version: V2

Firmware Version: 1.3.11 Build 231116

the camera died,the supply LED not blinks,only red sensors on the sides weak

1 Accepted Solution

2024-07-16 07:49:32 - last edited 2024-07-25 10:34:13

Posts: 13724

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Registered: 2020-05-19

Re:Camera not working -Solution

2024-07-16 07:49:32 - last edited 2024-07-25 10:34:13

Hi,
You can refer to Case 3 in the below instructions to troubleshoot.
What to do if my Tapo Camera gets bricked after a firmware update?
Best Regards

Recommended Solution

1 Reply

2024-07-16 07:49:32 - last edited 2024-07-25 10:34:13

Posts: 13724

Helpful: 2373

Solutions: 2074

Stories: 8

Registered: 2020-05-19

Re:Camera not working -Solution

2024-07-16 07:49:32 - last edited 2024-07-25 10:34:13

Hi,
You can refer to Case 3 in the below instructions to troubleshoot.
What to do if my Tapo Camera gets bricked after a firmware update?
Best Regards