Intermittent no WIFI connection on X20-M5 mesh network
Hi Tplink and all users, I faced intermittent "no WIFI connection" pop up on my TV via network TVbox (Xiaomi Mibox), after 5 sec, it is back to normal, the intermittent issue pops up randomly, sometimes, three occurrence in an hour.
I have three Deco X20 and M5 mesh devices connected as access point, here's the configuration
#1 - Main Deco X20 (wired located at first floor) connected to my TPLink Archer C5V router via ethernet
#2 - Deco M5 , wireless, located at first floor entertainment room (enclosed) with wired to Shield TV box from M5
#3- Deco M5, wireless, located at ground floor living hall, where my Xiaomi Mibox.
The above "no WIFI connection" happen to the ground floor Mibox, from Deco apps, on Mibox connection preference, I have chosen preferred Deco from GF Deco M5, WIFi band automatic, I have tried to choose 2.4 Ghz or 5Ghz, it still give me the intermittent WIFI connection issue.
May I know what's wrong with the mesh network? Kindly enlighten. Thanks
Hi, Thank you very much for your feedback.
Is there any chance that you could connect the GF Deco via an Ethernet cable to the main Deco X20 or First Floor Deco M5?
It is also suggested to refer to the following suggestions:
1. Disable "Mesh Technology" for the Mibox on the Deco APP, such as:
2. If possible, it is also suggested to enable the Guest network/5GHz only and connect the Mibox to the guest 5Ghz to see whether it made any difference.
By the way, did you have a similar issue on other mobile devices when connecting to the GF Deco M5?
Thank you very much and best regards.