I can see the new firmware version 1.2.17, but I'm unable to update it.

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I can see the new firmware version 1.2.17, but I'm unable to update it.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tifo

2024-07-22 20:15:53 - last edited 2024-07-23 10:38:58

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Registered: 2024-07-22

I can see the new firmware version 1.2.17, but I'm unable to update it.

2024-07-22 20:15:53 - last edited 2024-07-23 10:38:58

Tags: #Firmware

Model: Tapo C420S2

Hardware Version: V1

Firmware Version: 1.2.16

Hi,

I attempted to update to version 1.2.17, but after downloading, it indicates that the update was successful while still showing the old version 1.2.16 with no actual update applied. Turning off the solar charging data had no effect. Could you please assist with this issue?

Thank you,

1 Accepted Solution

Tifo

LV1

2024-07-23 10:32:24 - last edited 2024-07-23 10:38:58

Posts: 2

Helpful: 0

Solutions: 1

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Registered: 2024-07-22

Re:I can see the new firmware version 1.2.17, but I'm unable to update it.-Solution

2024-07-23 10:32:24 - last edited 2024-07-23 10:38:58

@Solla-topee

I updated the Tapo-App on the mobile device, After which a network error occured. Subsequently, I restarted all components (hub, camera's, etc) This Morning, I confirmed that the new firmware has been succesfully Updated. Thank you

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