power supply

kiko66

2024-08-02 14:38:22 - last edited 2024-09-09 07:15:35

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power supply

2024-08-02 14:38:22 - last edited 2024-09-09 07:15:35

Model: Tapo C310

Hardware Version: V2

Firmware Version:

Hello,

I need advice.

I bought 3 pcs C310(EU) Ver:2.20 P/N:1770500148

In one place of the installation, there will be a problem with the power supply using the adapter, as there is no 220V connection.

I tested the power supply from the 12V 7Ah battery, which is used for backup sources. The camera worked without any problems at first, but after some time it started making an intermittent beeping sound. 

After connecting to the adapter, it works again without problems.

What could be the problem or how to ideally provide power from a battery source.

Thank you for your response

Richard

1 Accepted Solution

Solla-topee

2024-08-05 09:21:10 - last edited 2024-09-09 07:15:35

Posts: 13370

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Re:power supply-Solution

2024-08-05 09:21:10 - last edited 2024-09-09 07:15:35

@kiko66

Hi,
As you can see on the official website or the original power adapter, the adapter's output is "9.0V/0.6A", when using a 12V/7A power source to power the camera, the camera may not work fine and may be damaged.
Is it possible to move the camera to another location and connect it to the original power adapter to work?
Best Regards

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power supply

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