Many Devices not connecting to Deco XE75 pro

Many Devices not connecting to Deco XE75 pro

Many Devices not connecting to Deco XE75 pro
Many Devices not connecting to Deco XE75 pro
2024-08-03 22:04:27 - last edited 2024-08-05 01:05:04
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.10 Build 20240325 Rel. 57182

I upgraded from Deco M5 to Deco XE75 Pro.

Setup as Access Points and all smart features are switched off. Security Setting WPA / WPA2

 

Many devices are having a problem connecting to the network even WLAN.

1) 2 high end windows laptops connect directly to the modem but not to Deco XE75 pros.

2) 2 IoT devices have the same issue as above.

 

What can be the problem please help?

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Re:Many Devices not connecting to Deco XE75 pro
2024-08-05 04:01:09

  @sushantj 

Hi, Thanks for the feedback.

Would there be any error message when the devices failed to connect to Deco XE75 Pro?

If rebooting the Deco once, will it help to reconnect the smart IOT devices and Windows laptops?

 

Did you use the same SSID on the ISP router and Deco XE75 PRO?

For the 3*Deco XE75 PRO, are they wirelessly connected together?

 

It is suggested to connect the IOT devices to the 2.4GHz of the main network if they are connected to the IOT Networks now.

Wait for your reply and best regards.

 

 

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