Deco x10 disconnect from Main unit

Deco x10 disconnect from Main unit

Deco x10 disconnect from Main unit
Deco x10 disconnect from Main unit
2024-08-10 22:03:06 - last edited 3 weeks ago
Model: Deco X10  
Hardware Version: V1
Firmware Version: US 1.0.6

Currently I'm using Deco x10 as 2nd mesh unit or satellite unit. Main unit is Deco M5 & most of the time satellite unit deco x10 disconnect from Main unit or only connected by 5ghz & only 5ghz supported devices working under that unit. Even sometimes mesh Feature not working between Deco M5 & Deco x10. Auto disconnect from Main unit then manually need to connect again another unit. Maybe it's firmware bugs or complability issues. Please suggest a solution or released an update with IOT network with device isolation options.

* Can I update EU firmware at US hardware Deco x10? If EU Firmware get update first.

 

Thanks in advance ☺️ 

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1 Accepted Solution
Re:Deco x10 disconnect from Main unit -Solution
2024-09-03 10:33:57 - last edited 3 weeks ago

  @Abedur 

Hi, Nice to see you again.

Deco X10 did receive a new firmware 1.1.5 a few weeks agao. If you haven't installed this version yet, you could download the 1.1.5 firmware here:

Deco X10_V1_1.1.5 Build 20240719

(It is suitable for both US and EU version)

-You could find the IP address of the satellite Deco X10 on the Deco APP, such as the following picture, then update its firmware through its individual web UI.

Thank you very much and best regards.

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Re:Deco x10 disconnect from Main unit -Solution
2024-09-03 10:33:57 - last edited 3 weeks ago

  @Abedur 

Hi, Nice to see you again.

Deco X10 did receive a new firmware 1.1.5 a few weeks agao. If you haven't installed this version yet, you could download the 1.1.5 firmware here:

Deco X10_V1_1.1.5 Build 20240719

(It is suitable for both US and EU version)

-You could find the IP address of the satellite Deco X10 on the Deco APP, such as the following picture, then update its firmware through its individual web UI.

Thank you very much and best regards.

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Re:Deco x10 disconnect from Main unit
3 weeks ago
Why latest firmware 1.1.5 remove from official website support section? Who already updated this 1.1.5 version firmware they can't rollback to previous version. If there was any bugs in the firmware then why uploaded the official website support section? Actually I'm concerned about the update. Thanks in advance ☺️
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