Archer AX55 Pro (v1) has become unreliable

Archer AX55 Pro (v1) has become unreliable

15 Reply
Re:Archer AX55 Pro (v1) has become unreliable
2024-11-19 09:02:43

 

tintin_uk wrote

  @Kevin_Z 

 

Thanks for reaching out. 

 

To come back on your question, no, I haven't tried disconnecting the Powerlines; This is the first time its been suggested as a potential solution - although I would argue that even if it fixes the problem, its not the answer. The One Mesh system is why I purchased TP-Link equipment.

 

Although I'm keen to help identify the problem, it would be a bit of a pain to have to disconnect the Powerline for up to a week to see if the network falls over or not.

 

TT.

 

@tintin_uk Thank you for getting back quickly.

 

I understand. If it is not possible to test the connectivity by removing the powerline devices from the network, could you please check the email we sent to you and confirm if that works?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#12
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Re:Archer AX55 Pro (v1) has become unreliable
2024-11-20 21:32:06

  @Kevin_Z 

 

Hi All,

 

yes, I can confirm I'm having 2 mesh devices connected in my network. 

I have TL-WPA8631P 4.0 as sending device and TL-PA8010P 4.0 as receiving one. 
 

My situaiton is very similar like @tintin_uk one. 

Disconecting the Mesh devices is not an option for me as I was buying the Archer AX55 Pro due to Mesh system compatibility. 

 

I would be happy to support you with the mesh disconnecting but the device is hardly accesible for me and I would need to move a lot of furniture in my house. 

 

BTW, this issue is not actual for me any longer. 

I lost my patience so I have purchased another TP-Link Router (Archer BE230).

This router seems to be a newer model supporting WiFi7, so I was hoping that this would have a new firware too. 

 

I'm testing the new device for almost 2 weeks now and I'm not observing a single disconneciton. 

 

I' afraid, that the issue of Archer AX55 Pro seems to be a firmware related as there is no issue with other TP-Link model I have. 

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#13
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Re:Archer AX55 Pro (v1) has become unreliable
2024-11-21 01:59:54

@Jiri78 

 

Thank you very much for your detailed description.

 

I saw similar feedback in other forum threads and our development team has provided a beta firmware to address this concern. Would you like to try that beta firmware on your Archer AX55 Pro?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#14
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Re:Archer AX55 Pro (v1) has become unreliable
a week ago - last edited a week ago

Just to advise anyone following this thread whom might be having the same issues, I've been running the 1.3.2 beta for just over 3 weeks and my AX55 Pro has been completely stable - as it was prior to the July firmware update. I would recommend anyone with the same issue to reach out to the Support team to try the beta firmware. I look forward to the full release of the firmware soon.

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#15
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Re:Archer AX55 Pro (v1) has become unreliable
20 hours ago

  @Kevin_Z 

Hi, I saw this thread. I am having same exact issues with the archer ax55 v1. I am on 1.3.3 Build 20240628 rel.37017(4555) however. From the below response on Tintin I see there might be a solution? Can you let me know?

 

If relavent just FYI, I have powerline adapters TL-WPA8631P active. This was working fine for > 1 year. I have exact same problem with internt coming in just fine from the ISP. I can't access the router via the Tether app or utp cable. I therefore cant look at or export log files. 

 

After a restart of the router all is fine again for a couple of days. It's becoming a bit frustrating I must say... so I'm looking at other systems now because this is simply not satisfactory. In general I like the router... except for the fact it has become unstable for some reason. 

 

Thanks in advance.

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#16
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