Tapo C500 Firmaware

Tapo C500 Firmaware

Tapo C500 Firmaware
Tapo C500 Firmaware
2024-10-23 17:42:56 - last edited 3 weeks ago
Model: Tapo C500  
Hardware Version: V1
Firmware Version: 1.1.4

Hello all!

 

I recently bought 3 tapo cameras, one of them has the latest firmware according to the release notes which is 1.3.1, but the other two are on firmware 1.1.4, and the app says uptodate and no update available. Is there a way to make them update to the latest version?

I tried rebooting the device, and repairing to wifi, but still the same.

 

Thank you in advance for your help!

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#1
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1 Accepted Solution
Re:Tapo C500 Firmaware-Solution
2024-10-24 08:25:13 - last edited 3 weeks ago

  @elliotcz97 

Hi,
Since the new official firmware of the camera is rolling out gradually, it's normal that some of the cameras can't detect the new firmware now. Please wait patiently, once the new firmware has been pushed to your camera, you can update it via the Tapo app.
Best Regards

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#2
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1 Reply
Re:Tapo C500 Firmaware-Solution
2024-10-24 08:25:13 - last edited 3 weeks ago

  @elliotcz97 

Hi,
Since the new official firmware of the camera is rolling out gradually, it's normal that some of the cameras can't detect the new firmware now. Please wait patiently, once the new firmware has been pushed to your camera, you can update it via the Tapo app.
Best Regards

Recommended Solution
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  2  
#2
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