Hi,

I am trying to configure my new C210 Tapo smart camera and the motion zone configuration doesn't seem to work.

I have configured the camera to sense motion in only a part of view but it is triggering alerts even when there is motion only in other parts, marked as not to be monitored. This camera is street facing and I have set it to point towards front part of my property and if someone drives or walks in, it should monitor and track their motion. As it is triggering a lot of alerts every hour, its making notification monitoring unusable.

I have tried rebooting, checking for updates, updated app to latest version-multiple times and ensuring the SD card, etc is right.

Any specific configuration setting or trick to make it work is greatly appreciated.

Sample alert and video attached for reference. This triggered a person alert but no motion alert