Notifications on multiple devices

Notifications on multiple devices

Notifications on multiple devices
Notifications on multiple devices
3 weeks ago - last edited 2 weeks ago
Model: TD21  
Hardware Version:
Firmware Version: 1.0.13

I have a TD21 doorbell set up, with the app enabled on three devices - 2 x iphones and an ipad.

 

1) Is there a way of setting notifications, so that it only sends notifications to one of the phones and not the other two devices, however allowing the other devices to see live footage, without having to re-log in?

 

2) The two iphones currently receive a text notifcation of movement or the bell being pressed, whilst the ipad receives no text notifications of anything.  However, when the doorbell is pressed, the ipad continues to ring until the "call" is answered or rejected (the phones don't).

 

a) A setting on the ipad obviously prevents text notifications - what is this? Can it be set on one of the iphones?

 

b) How can the ipad be prevented from "ringing" at all, since the phones don't?

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1 Accepted Solution
Re:Notifications on multiple devices-Solution
3 weeks ago - last edited 2 weeks ago

  @PaulK1 

Hi,
1. Please make sure the Tapo apps installed on your iPhone and iPad are v3.7.103 or newer versions. Then you can decide whether to receive the video call in text notification or not.
Doorbell Video Call Options For iOS Devices
 

2. If you want only an iPhone to receive notifications, you can turn off the notification feature on your other iPhone and iPad for the Tapo app.
What can I do if I cannot receive my doorbell ringcall notifications?
 

Best Regards

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Re:Notifications on multiple devices-Solution
3 weeks ago - last edited 2 weeks ago

  @PaulK1 

Hi,
1. Please make sure the Tapo apps installed on your iPhone and iPad are v3.7.103 or newer versions. Then you can decide whether to receive the video call in text notification or not.
Doorbell Video Call Options For iOS Devices
 

2. If you want only an iPhone to receive notifications, you can turn off the notification feature on your other iPhone and iPad for the Tapo app.
What can I do if I cannot receive my doorbell ringcall notifications?
 

Best Regards

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