@Adrianlay77 

Hi,
You can refer to the instructions below to troubleshoot when failing to set up the camera. You can check if the tips in the below instructions help.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please try to change the Wi-Fi password if there are special characters in it. You can also try to enable a hotspot Wi-Fi on your phone, factory reset the camera by pressing the reset button for 10 seconds, reconfigure the camera with a different phone, and check if it will work.

Best Regards