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deco x3000 5g

deco x3000 5g

deco x3000 5g
deco x3000 5g
2025-03-06 13:58:33 - last edited 2025-03-11 01:57:02
Tags: #Network Connectivity #Access Point Mode #Installation

Bonjour,

 

J'utilse le routeur avec une sim 5G de chez free.

Le routeur se déconnecte tous les jours toutes les 12 heures avec le voyant rouge allumé fixe, je suis alors obligé de redémarrer manuellement le routeur et la connexion se rétablie.

J'aimerais savoir ce que je peux faire pour que le routeur fonctionnne normalement,

le firmware est à jour.

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#1
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1 Accepted Solution
Re:deco x3000 5g-Solution
2025-03-07 08:04:44 - last edited 2025-03-11 01:57:02

  @damic84 

Hi, welcome to the community.

Could you please refer to this link to help us capture the modem log and send it to support.forum@tp-link.com?

How to capture the modem log on Deco X50-5G

If possible, please also try to save a screenshot of the Internet settings when Deco turned red and dropped out, such as:

 

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
Recommended Solution
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#2
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10 Reply
Re:deco x3000 5g-Solution
2025-03-07 08:04:44 - last edited 2025-03-11 01:57:02

  @damic84 

Hi, welcome to the community.

Could you please refer to this link to help us capture the modem log and send it to support.forum@tp-link.com?

How to capture the modem log on Deco X50-5G

If possible, please also try to save a screenshot of the Internet settings when Deco turned red and dropped out, such as:

 

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
Recommended Solution
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#2
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Re:deco x3000 5g
2025-05-16 20:37:21

  @David-TP  i got exactly the same issue with firmware 1.1.7 build 20240809 release 18610

 

any knowed solution ?

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#3
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Re:deco x3000 5g
2025-05-19 02:08:42

  @Germ1 

Hi, thank you very much for the feedback.

I think you can test whether the following version works:

Deco X50-5G-1.2.1 Official Now Available for Installation!

It suits both Deco X50-5G and Deco X3000-5G_v1

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#4
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Re:deco x3000 5g
2025-06-18 12:56:30

  @damic84 bonjour, j'ai le même problème de mon côté, avec des plantages moins fréquents. Avez-vous trouvé une solution? Merci

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#5
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Re:deco x3000 5g
2025-06-19 02:28:54

  @AntoG7 

Hi, thanks for the message.

May I know your SIM carrier?

Can I have the current hardware and firmware version of your Deco X3000-5G?

If it is V1/V1.2, please make sure the firmware is up-to-date and the latest is 1.2.1:Deco X50-5G_V1_1.2.1 Official Now Available for Installation!

For V2, please install the firmware here:Enhance the Overall 5G network stability for Deco X50-5G_V2

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#6
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Re:deco x3000 5g
2025-06-19 08:24:53

  @David-TP hi, thanks for your answer.

 

My sim carrier is DIGI (Spain).

I don't know my hardware version, how can I check it?

My firmware is 1.1.7 is Deco App is saying it is up to date.

 

Thank you

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#7
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Re:deco x3000 5g
2025-06-19 08:29:14

  @AntoG7 materiel revendu et passage sur starlink .... plus de probleme !

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#8
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Re:deco x3000 5g
2025-06-19 10:00:29

  @AntoG7 

Hi, it is V1, and you can try to install the latest 1.2.1 version first.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#9
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Re:deco x3000 5g
2025-06-19 10:31:17

  @David-TP Hello, my Deco App is saying it is up to date with 1.1.7, I cannot upgrade to 1.2.1. Is there any solution ?

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#10
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Re:deco x3000 5g
2025-06-20 06:48:17

  @AntoG7 

Hi, the 1.2.1 version hasn't been officially released for Deco X3000-5G, so it can't be detected through the Deco App.

Currently, it needs to be manually installed via the web UI:

How to Update the Firmware of Deco (method 2)

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#11
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Helpful: 2

Views: 698

Replies: 10

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Network Connectivity Access Point Mode Installation
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