@Donski 

Hi，
You can refer to the steps below to troubleshoot if you can't tilt the camera up and down on the Tapo app.
    1) Go to the camera's Device Settings > Pan & Tilt page, tap the Pan & Tilt Correction button to reset your camera to the default position, and check if the camera will Pan or Tilt.
    2) Try to factory reset the camera by pressing the reset button for 10 seconds, then reconfigure it, and check if the tilt feature will work.

If the problem remains, you can contact your retailer or our local team to check if the camera is under warranty.

Best Regards

  @Donski 

Hi,
Could you please send us a video explaining that "I can move it to the position I want on the app as long as I don't go to the centre position."? 

*You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message.
Best Regards