No detections since last update.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

No detections since last update.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No detections since last update.
No detections since last update.
2025-03-28 08:21:33 - last edited 2025-05-08 11:47:40
Model: Tapo D235  
Hardware Version:
Firmware Version: 1.1.16

Hello, 

 

Since the last update the doorbell doesn't detect movement while there are plenty movements. 

 

The sd card has the movements recorded but no detections, to get it detecting movements again i need to restart the device again this happens almost daily. 

 

When is the next update? And are you going to fix the problem?

  0      
  0      
#1
Options
1 Accepted Solution
Re:No detections since last update. -Solution
2025-04-11 08:24:55 - last edited 2025-05-08 11:47:40

  @Homer030 

 

Are you not receiving the detection notification? Check the troubleshooting suggestions here. What to do if I can't receive notifications with the Tapo Cam or have a delayed notification

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:No detections since last update. -Solution
2025-04-11 08:24:55 - last edited 2025-05-08 11:47:40

  @Homer030 

 

Are you not receiving the detection notification? Check the troubleshooting suggestions here. What to do if I can't receive notifications with the Tapo Cam or have a delayed notification

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options