Share device notification

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Share device notification

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Share device notification
Share device notification
2025-04-04 23:40:53 - last edited 2025-04-16 12:03:49

How come when device shared the other person are not getting notific

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Re:Share device notification-Solution
2025-04-07 12:26:12 - last edited 2025-04-16 12:03:49

  @Clgong 

Hi,
If you can receive the camera detection notifications on your phone but the phone logged in with the shared account does not receive the detection notifications, you can refer to Case 2 in the following instructions to troubleshoot on the phone logged in with the shared account.
What to do if I can't receive notifications with the Tapo Cam or have a delayed notification
Best Regards

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Re:Share device notification-Solution
2025-04-07 12:26:12 - last edited 2025-04-16 12:03:49

  @Clgong 

Hi,
If you can receive the camera detection notifications on your phone but the phone logged in with the shared account does not receive the detection notifications, you can refer to Case 2 in the following instructions to troubleshoot on the phone logged in with the shared account.
What to do if I can't receive notifications with the Tapo Cam or have a delayed notification
Best Regards

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