@Wayne-TP 

Hello 
For me is working Nr.5 Set up the camera through Ethernet. At the end of the setup, you can choose WiFi backup, enter the WiFi SSID and password in this step, check if the connection can be established successfully. I don't understand why we have this issues, I have the router Tp-Link Archer 73 AX v2.0, firmware 1.1.1 Build 20241031 rel.70279

  @Wayne-TP 

This is the second C530WS I've encountered with the problem....I returned the first one thinking it must be a hardware failure. So ...I have3 x tp link Deco mesh hubs running off a Fritz! Box router which the camera refused to connect to. App discovered all neighbouring wifi networks except mine. Tried all suggestions; reset camera; reboot router and Deco hubs; closer to the hubs/router etc etc ...multiple times with no success. (but lots of swearing) Managed to set up using ethernet plugged directly into Fritz!Box but... there was then a glitch in the app which told me it couldn't set up, despite the camera being functional... it then skipped the option to set up wifi backup, so although the camera was functional whilst connected, I couldn't set up any wifi. After many, many attempts, resets etc the app finally recognised the Fritz!Box wifi signal. But it refused to recognise the Deco network which is what I needed. 

The thing which finally worked for me was setting up a mobile hotspot on a second phone, using the ssid and password of the Deco network. Took 2 attempts and the signal dropped out when I first disconnected the mobile hotspot. Seems to be working now, so fingers crossed. Hope this helps, if only to reassure others that they're not going mad.

  @Baggins225 I don't understand why they not pushing some updates to fixing the issues if is from firmware! :(

Today I had a problem where my brand new C530WS camera couldn't find my Wi-Fi.

I could see sometimes my neighbors' Wi-Fi and the hotspot I set up with my smartphone (not the same SSID and password), but my own home Wi-Fi didn't appear. I tried everything: multiple camera resets, different locations, different smartphones, firmware updates via hotspot, etc., but nothing helped.

I finally solved the problem by connecting the camera to a Wi-Fi repeater via Ethernet, which allowed me to transmit my Wi-Fi data. Then I unplugged the Ethernet cable, and the Wi-Fi connection finally worked.

I have a Fritzbox 7690, a month old, with default settings. In the last few weeks, I've installed five Tapo cameras, all of which immediately found my Wi-Fi, including two C530WS. I have no idea what this strange bug was.

  @Wayne-TP 

I’m encountering a persistent issue with my new C530CS camera – it’s failing to connect to my MikroTik WiFi network when the network is configured on channel 11. After some troubleshooting, I’ve identified a communication issue specifically related to WiFi channel 11. Switching the WiFi channel to 1 or 6 successfully resolved the problem!

I initially had firmware version 1.0.2 and updated to the latest version, 1.0.8, but the problem of not being able to detect WiFi networks on channel 11 continues.

@Wayne-TP , would you please try configuring a WiFi network using channel 11 and test if you can reproduce this issue? I’m happy to assist with further investigation and analysis when I have the time.

Thanks!

Wayne-TP wrote

Hello everyone, we have a new method here, can anyone help to test if it works? Looking forward to your feedback!

 

> Choose the model Tapo C520WS and select hardware version V1 in the configuration, then proceed with the following steps normally. This applies to both C520WS and C530WS. 

@Wayne-TP, I bought a new Tapo C530WS V2 yesterday. The problem of not being able to find my WiFi occurred instantly as I tried to install it. I'll test your new method before the hotspot and the ethernet ones and will post the results here.

Results:

@Wayne-TP, only Ethernet cable worked for me. It recognized my home WiFi signal immediately after the setup. Tried your method a few times, even with V2 of C520. Didn't find the WiFi. The Hotspot with the same name and password as my WiFi from another phone wasn't discovered either. At least 1 option worked, so I'm happy. Thank you all for the thread!